Award

Contact Centre Delivery Partner

WEST MIDLANDS COMBINED AUTHORITY

  • Contract Timeline

    Publication Date

    9th January 2025 11:20:36 AM

  • Contract Summary

    West Midlands Combined Authority is awarding a contract to TTEC Consulting Ltd for the supply of a Microsoft`s Dynamics 365 Contact Centre via a compliant GCloud 14 call off award process.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-130c02dd-70fb-49fb-b527-e2f6f4a7b424

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    Selective

    Procurement Method Details

    Call-off From A Framework Agreement

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

    Framework

  • Contract Classification

    CPV Code(s)

    79512000

    CPV Division(s)

    79 - Business services: law, marketing, consulting, recruitment, printing and security

  • Awarding Authority

    WEST MIDLANDS COMBINED AUTHORITY

    Buyer Name

    Buyer Email

    katie.griffin@WMCA.org.uk

    Buyer Phone

    Buyer Address

    16 Summer Lane

    Birmingham

    B19 3SD

    England

  • Awarded Supplier(s)

    Supplier Name(s)

    TTEC DIGITAL

View contract on Contracts Finder