{
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        "title": "Customer Services and Digital (Soft Market Testing)",
        "description": "Cheshire West and Chester Council is currently considering options for Customer Services and Digital and is testing the market to establish if there are suitable providers that can provide a system of this type. The Council is looking to build on the success of customer services and improve further its positive customers experience and shift to digital online services where possible.",
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                "deliveryAddresses": [
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                        "countryName": "United Kingdom"
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        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
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            "endDate": "2023-08-31T23:59:59+01:00"
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        "suitability": {
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        "mainProcurementCategory": "services",
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                "datePublished": "2023-07-13T09:46:12+01:00",
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    "parties": [
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            "name": "Cheshire west and Chester Borough Council",
            "identifier": {
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            "address": {
                "streetAddress": "The Portal",
                "locality": "Ellesmere Port",
                "postalCode": "CH65 0BE",
                "countryName": "England"
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            "contactPoint": {
                "name": "Stephen Tomassen",
                "email": "stephen.tomassen@cheshirewestandchester.gov.uk",
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