{
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    "id": "ocds-b5fd17-07c03fae-b040-47f6-b453-f6a74c78cf30-2021-12-03T17:31:42Z",
    "date": "2021-12-03T17:31:42Z",
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    "language": "en",
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                "url": "https://www.contractsfinder.service.gov.uk/Notice/a3058458-506e-45ac-989e-eb3d33e5774d",
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        "id": "tender_137613/1020251",
        "title": "Opportunity - TEN_592 - Procurement of a staff benefits platform (software) with the associated services including brokerage .",
        "description": "The Financial Ombudsman Service would like to post this open tender opportunity in order to source a supplier and award a contract for period of 4 years with an option to extend by 2 periods of 12 months each for the procurement of a staff benefits platform (software) with the associated services including brokerage . The high level requirements are as follows (Full specification can be found in the procurement documentation ref: ITT Volume 2 - Specification): - A flexible benefits platform (cloud based) which allows the hosting of our core, flexible and voluntary benefits as listed in our package (the system must have the ability to interface / integrate with our HR and Finance system, Workday. The list of benefits and all technical information can be found in the tender documentation. - Total reward statements (either point in time or dynamic) allowing staff to see their total reward in a single statement. The statement should contain information taken from our new Workday system. - Brokering of current insured benefits - Provision of educational materials such as (but not limited to) financial education, lifestyle and pension information. - Back office module to allow full and dynamic statistical reporting of benefits by Service personnel. - Ability to download benefit selection information to support payroll operations. - Supplier will be required to deliver a launch event(s) for the new platform. - Full promotional plan (with support) for the benefits programme, including (but not limited to) benefit fairs (in real life and/or virtual) - Telephone and email helpline for employees and administrators. Our current contract expires in September 2022 so we are looking to have a new contract in place for implementation to commence in July 2022 and a Go Live date of 01st October 2022. Please logon to our e-procurement tool Jaggaer to access the procurement documentation in order to tender for this opportunity: https://procurement.financial-ombudsman.org.uk/web/login.html This tender reference number is TEN_592",
        "status": "active",
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            "id": "18530000",
            "description": "Presents and rewards"
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                "id": "30200000",
                "description": "Computer equipment and supplies"
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                "description": "Financial and insurance services"
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            {
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                "id": "66518100",
                "description": "Insurance brokerage services"
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            {
                "scheme": "CPV",
                "id": "75310000",
                "description": "Benefit services"
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            {
                "scheme": "CPV",
                "id": "79000000",
                "description": "Business services: law, marketing, consulting, recruitment, printing and security"
            },
            {
                "scheme": "CPV",
                "id": "85312310",
                "description": "Guidance services"
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            {
                "scheme": "CPV",
                "id": "98300000",
                "description": "Miscellaneous services"
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        "items": [
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                        "countryName": "United Kingdom"
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                        "countryName": "United Kingdom"
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                    {
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                    {
                        "region": "West Midlands",
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                    {
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                        "countryName": "United Kingdom"
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                    {
                        "region": "West Midlands",
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                    {
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        "minValue": {
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            "currency": "GBP"
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        "value": {
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            "currency": "GBP"
        },
        "procurementMethodDetails": "Open procedure (above threshold)",
        "communication": {
            "futureNoticeDate": "2021-11-29T23:59:59Z"
        },
        "contractPeriod": {
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        "mainProcurementCategory": "services",
        "documents": [
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                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/ccbeef8a-ae93-4c4d-8e3d-5548d2f20635",
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                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "description": "Please register on the below link",
                "url": "https://procurement.financial-ombudsman.org.uk"
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    "parties": [
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            "id": "GB-CFS-112787",
            "name": "Financial Ombudsman Service",
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                "countryName": "England"
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