{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-0f5a936c-e02e-4426-9d51-a1df6a1824dd-2024-05-21T18:00:50+01:00",
    "date": "2024-05-21T18:00:50+01:00",
    "ocid": "ocds-b5fd17-0f5a936c-e02e-4426-9d51-a1df6a1824dd",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "NRW/20815",
        "title": "0344 Telephone Number and Call Charges",
        "description": "The main telephone number of Norwich City Council is 0344 980 3333. A contract was required for the provision of this telephone number for inbound call delivery and management. The telephone number is owned by the Talk Talk Group. The contract also includes an Integrated Voice Recognition (IVR) functionality operated by TalkTalk outside of the council's own business systems. This provides business continuity and disaster recovery options. A compliant Direct Award has been made via a call-off agreement with Crown Commercial Services (CCS) under Lot 4d - Inbound Telephony Services of the Network Services 3 Framework (RM6116).",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "32412100",
            "description": "Telecommunications network"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 125000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2024-03-01T17:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2024-05-13T00:00:00+01:00",
            "endDate": "2029-05-12T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-LAE-NOW",
            "name": "Norwich City Council",
            "identifier": {
                "legalName": "Norwich City Council",
                "scheme": "GB-LAE",
                "id": "NOW"
            },
            "address": {
                "streetAddress": "City Hall, St Peters Street",
                "locality": "NORWICH",
                "postalCode": "NR21NH",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "procurement@norwich.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-11347230",
            "name": "TalkTalk Business Direct Limited (T/A TalkTalk Business)",
            "identifier": {
                "legalName": "TalkTalk Business Direct Limited (T/A TalkTalk Business)",
                "scheme": "GB-COH",
                "id": "11347230"
            },
            "address": {
                "streetAddress": "Soapworks, Ordsall Lane Salford Lancashire M5 3TT"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-LAE-NOW",
        "name": "Norwich City Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-0f5a936c-e02e-4426-9d51-a1df6a1824dd-1",
            "status": "active",
            "date": "2024-04-09T00:00:00+01:00",
            "datePublished": "2024-05-21T18:00:50+01:00",
            "value": {
                "amount": 125000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-11347230",
                    "name": "TalkTalk Business Direct Limited (T/A TalkTalk Business)"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-05-13T00:00:00+01:00",
                "endDate": "2029-05-12T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/5ab7af14-247f-4978-9caa-2dd5b6ffcdd6",
                    "datePublished": "2024-05-21T18:00:50+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}