{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-1d79d529-bd6d-46e9-87fe-7a5a031e60ae-2018-07-20T17:45:03+01:00",
    "date": "2018-07-20T17:45:03+01:00",
    "ocid": "ocds-b5fd17-1d79d529-bd6d-46e9-87fe-7a5a031e60ae",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "MT212655",
        "title": "Out of hours contact centre call handling service",
        "description": "Provide an out-of-hours call handling service for1. Determine emergency call outs2. Logging repairs on Optivo systems3. Follow the Optivo defects procedure4. Managing heating calls for 26,000 propertiesService Provider to handle these calls in an appropriate manner and in accordance with the contractual procedures.",
        "datePublished": "2018-07-20T17:45:03+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79512000",
            "description": "Call centre"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2018-08-10T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2018-10-18T00:00:00+01:00",
            "endDate": "2021-10-18T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/fad30595-4a7c-42a7-8a8d-c4645e5deaec",
                "datePublished": "2018-07-20T17:45:03+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.",
                "url": "https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JUL154998"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-63462",
            "name": "Optivo",
            "identifier": {
                "legalName": "Optivo"
            },
            "address": {
                "streetAddress": "125 High Street",
                "locality": "Croydon",
                "postalCode": "CR0 9XP",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Sabrina O'Brien",
                "email": "Procurment@optivo.org.uk",
                "telephone": "+44 8001216060"
            },
            "details": {
                "url": "http://www.optivo.org.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-63462",
        "name": "Optivo"
    }
}