{
    "tag": [
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    "id": "ocds-b5fd17-21f8c9ce-bdf7-4147-b2f7-ea0975a67ebc-2019-04-26T15:52:11+01:00",
    "date": "2019-04-26T15:52:11+01:00",
    "ocid": "ocds-b5fd17-21f8c9ce-bdf7-4147-b2f7-ea0975a67ebc",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_170667/763665",
        "title": "Enhanced customer service training",
        "description": "The Financial Ombudsman Service has a requirement for 2 training providers to support the delivery of enhanced customer service training initiatives. The primary focus will be for call handling training; with further requirements for other customer service related training e.g. persuading and influencing. These events may be delivered as standalone workshops, or part of a development programme at our London and Coventry locations.",
        "datePublished": "2019-04-26T15:52:11+01:00",
        "status": "active",
        "classification": {
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            "description": "Education and training services"
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                "scheme": "CPV",
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                "description": "Training services"
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            {
                "scheme": "CPV",
                "id": "80521000",
                "description": "Training programme services"
            },
            {
                "scheme": "CPV",
                "id": "80570000",
                "description": "Personal development training services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "E14 9SR"
                    },
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 200000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2019-05-16T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2019-06-17T00:00:00+01:00",
            "endDate": "2021-05-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/3ba883e2-2630-471b-9f41-afefaf1cc833",
                "datePublished": "2019-04-26T15:52:11+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Link to eSourcing Portal",
                "url": "https://procurement.financial-ombudsman.org.uk"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-112787",
            "name": "Financial Ombudsman Service",
            "identifier": {
                "legalName": "Financial Ombudsman Service"
            },
            "address": {
                "streetAddress": "Exchange Tower",
                "locality": "London",
                "postalCode": "E14 9SR",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "procurement.enquiries@financial-ombudsman.org.uk"
            },
            "roles": [
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        }
    ],
    "buyer": {
        "id": "GB-CFS-112787",
        "name": "Financial Ombudsman Service"
    }
}