{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-24ad9a03-c0cb-4d66-b31f-98bfcf73b11a-2020-12-10T18:49:10Z",
    "date": "2020-12-10T18:49:10Z",
    "ocid": "ocds-b5fd17-24ad9a03-c0cb-4d66-b31f-98bfcf73b11a",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "P/RAD 0789/2020",
        "title": "Virtual Contact Solution",
        "description": "Overview At present, Abri use Microsoft Teams as their internal collaboration tool. This enables colleagues to hold voice calls, video calls and meetings virtually, with both internal and external users. This has proven invaluable during the recent COVID-19 pandemic, allowing colleagues to work in a flexible and agile way. As there is to be no reduction in colleague or business requirements for this flexibility, there is a requirement to expand from the Microsoft Teams current collaboration solution and provide an embedded Virtual Contact solution. In addition, we have 2 legacy customer contact centre solutions which, in both organisations are either end of life, or nearing end of life. The required solution must provide a centralised flexible, robust, and scalable contact centre solution as this is critical for integration but also for ensuring we are BCP ready for our customers on a virtual platform. Additional information: Is a Recurrent Procurement Type? : No",
        "datePublished": "2020-12-04T17:56:21Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "64227000",
            "description": "Integrated telecommunications services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "32524000",
                "description": "Telecommunications system"
            },
            {
                "scheme": "CPV",
                "id": "71316000",
                "description": "Telecommunication consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "64200000",
                "description": "Telecommunications services"
            },
            {
                "scheme": "CPV",
                "id": "32523000",
                "description": "Telecommunications facilities"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "so50 6ad"
                    },
                    {
                        "postalCode": "so50 6ad"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2021-01-07T14:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2021-04-01T01:00:00+01:00",
            "endDate": "2023-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/ba00b146-a0a8-4e04-a688-10acdfd832c2",
                "datePublished": "2020-12-04T17:56:21Z",
                "format": "text/html",
                "language": "en",
                "dateModified": "2020-12-10T18:49:10Z"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Additional information on how to apply for this contract",
                "url": "https://in-tendhost.co.uk/radian/aspx/"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-153599",
            "name": "Abri",
            "identifier": {
                "legalName": "Abri"
            },
            "address": {
                "streetAddress": "bishopstoke road, Eastleigh",
                "locality": "Southampton",
                "postalCode": "so50 6ad",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Paul Anderson Turner",
                "email": "Paul.Anderson-Turner@radian.co.uk",
                "telephone": "+44 02380628210"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-153599",
        "name": "Abri"
    }
}