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        "id": "IT-452-65-MH 0065",
        "title": "Telephony Replacement Solution",
        "description": "Midland Heart need to interact with their customers, suppliers and other stakeholders as effectively and efficiently as possible digitally across multiple channels to achieve their strategic aims. Their legacy on-premise PBX systems have become out of date and are not designed for new technologies or the ever-growing mobile workforce, and therefore require replacing with a resilient, cloud-based platform for the future. They are seeking a cloud-based telephony solution that will not only replace existing on-premise technology across their estate, but also act as an enabler for change delivering significant financial and non-financial benefits. Additional information: Please review all tender documentation as found at https://in-tendhost.co.uk/midlandheart/aspx/Home Is a Recurrent Procurement Type? : No",
        "datePublished": "2022-01-07T17:08:16Z",
        "status": "active",
        "classification": {
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            "id": "48000000",
            "description": "Software package and information systems"
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                        "postalCode": "B151LZ"
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                    {
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                    {
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        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2022-02-07T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2022-06-22T01:00:00+01:00",
            "endDate": "2027-06-21T23:59:59+01:00"
        },
        "suitability": {
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            "vcse": false
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        "mainProcurementCategory": "services",
        "documents": [
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                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
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                "datePublished": "2022-01-07T17:08:16Z",
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                "description": "Additional information on how to apply for this contract",
                "url": "https://in-tendhost.co.uk/midlandheart/aspx/"
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    "parties": [
        {
            "id": "GB-CFS-142843",
            "name": "Midland Heart",
            "identifier": {
                "legalName": "Midland Heart"
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            "address": {
                "streetAddress": "Birmingham, West Midlands",
                "locality": "England",
                "postalCode": "B151LZ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Suzanna Hinnell",
                "email": "Suzanna.Hinnell@midlandheart.org.uk",
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    }
}