{
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        "id": "CORNWALL001-DN633930-70096597",
        "title": "Pulse vADC support 30/09/2022 - 29/09/2023",
        "description": "Renewal of support and licensing is required for the following device serial numbers: - MNT-STM-2000-L-1 S/N: 665564 - MNT-STM-2000-L-1 S/N: 665565 - MNT-STM-2000-L-1 S/N: 663874 - MNT-STM-2000-L-1 S/N: 665562 Of the two service support offerings (Gold or Platinum), we have historically and still require Gold Protection level, which provides the following: * 24x7x365 Global Support Centre assistance * Customer Support Portal access * Online knowledge base, technical documentation and support forum access * Software updates * Hardware replacement * Customer Enabled Escalation on the CSP * Maintenance Window Coverage * Support Notifications * In-depth Root Cause Analysis on demand * E-Learning access",
        "datePublished": "2022-09-21T10:32:49+01:00",
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        "value": {
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            "currency": "GBP"
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        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2022-09-28T12:00:00+01:00"
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            "startDate": "2022-09-30T00:00:00+01:00",
            "endDate": "2023-09-29T23:59:59+01:00"
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        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/c5e469ed-5a68-4098-8506-26a068138b0b",
                "datePublished": "2022-09-21T10:32:49+01:00",
                "format": "text/html",
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    "parties": [
        {
            "id": "GB-CFS-58900",
            "name": "Cornwall Council",
            "identifier": {
                "legalName": "Cornwall Council"
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            "address": {
                "streetAddress": "County Hall, Treyew Road",
                "locality": "Truro",
                "postalCode": "TR1 3AY",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Roxanne Calaz",
                "email": "Roxanne.Calaz@cornwall.gov.uk",
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                "url": "http://www.cornwall.gov.uk"
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    "buyer": {
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}