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        "id": "PHDCE - 2019",
        "title": "A Deliberative Enquiry Approach to Engage residents on the Development of the Council's Digital Services",
        "description": "Dudley Metropolitan Borough Council is seeking a highly experienced agency to identify and recruit people within the Dudley community and to use a deliberative enquiry approach to engage residents on the development of its digital services and how they can be supported to change the way they interact with the council. Dudley's Council Plan 2016/19 has a priority of \"One council, building an effective and dynamic organisation\", which articulates an ambition of improving the way that residents interact with the Council, as well as reducing the cost of transactions, by implementing a digital self-serve platform (online customer account). In 2016 Corporate Board therefore approved a Digital Transformation Programme of delivery, which included the implementation of a Digital Platform for the Council, with the broad aims of: Enhancing citizen interactions; Improving efficiency (including case management); and Creating significant savings by moving services online/improving self-service. Dudley Council is encouraging organisations / companies, including SME's, to consider the 'Social Value' aspect of their proposed service delivery in projects. The successful provider will be expected to demonstrate how they will support this. Additional information: This exercise is being conducted in electronic format. Documents will be published to the Dudley MBC Black Country Business website. If you wish to take part please register with Dudley MBC e-tendering website (www.blackcountrybusiness.co.uk) and select the Register/Sign In button which is located on the left hand side of the Homepage. Is a Recurrent Procurement Type? : No",
        "datePublished": "2019-04-02T17:53:41+01:00",
        "status": "active",
        "classification": {
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            "id": "79310000",
            "description": "Market research services"
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                "description": "Research and development consultancy services"
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                "description": "Research consultancy services"
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            {
                "scheme": "CPV",
                "id": "73000000",
                "description": "Research and development services and related consultancy services"
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            {
                "scheme": "CPV",
                "id": "73300000",
                "description": "Design and execution of research and development"
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        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
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                        "postalCode": "DY1 1HF"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
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        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2019-04-26T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2019-06-03T00:00:00+01:00",
            "endDate": "2019-09-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/806dfea1-bdfd-4ee3-8e25-d2fa2270889c",
                "datePublished": "2019-04-02T17:53:41+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Additional information on how to apply for this contract",
                "url": "https://in-tendhost.co.uk/blackcountryportal/aspx/"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-83384",
            "name": "Dudley Metropolitan Borough Council",
            "identifier": {
                "legalName": "Dudley Metropolitan Borough Council"
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            "address": {
                "streetAddress": "Priory Road, Dudley",
                "locality": "West Midlands",
                "postalCode": "DY1 1HF",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Hannah Forrest",
                "email": "hannah.forrest@dudley.gov.uk",
                "telephone": "01384 813607"
            },
            "details": {
                "url": "http://www.dudley.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-83384",
        "name": "Dudley Metropolitan Borough Council"
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}