{
    "tag": [
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    ],
    "id": "ocds-b5fd17-32342f76-8f8b-48c6-bc85-01a3e4d47961-2023-05-28T13:46:49+01:00",
    "date": "2023-05-28T13:46:49+01:00",
    "ocid": "ocds-b5fd17-32342f76-8f8b-48c6-bc85-01a3e4d47961",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "WLANCS001-DN672232-63804472",
        "title": "Customer Relationship Management System in the Leisure Sector",
        "description": "West Lancashire Borough Council is seeking interest from suppliers of customer relationship management (CRM) systems for the Leisure Services Department. The current facilities are as follows: 1. Nye Bevan Pool, Skelmersdale 2. Park Pool, Ormskirk 3. Burscough Racquet & Fitness Centre The facilities are currently operated on behalf of the Council by a leisure management contractor. The Council intends to operate and manage the facilities in-house from 1st October 2023. The Council requires the new CRM system to be implemented and fully functional by that date, including all necessary training and testing.",
        "datePublished": "2023-05-28T13:46:49+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "48445000",
            "description": "Customer Relation Management software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "L39 2DE"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 180000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-06-22T14:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-07-02T00:00:00+01:00",
            "endDate": "2026-07-01T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/d7c34692-d983-4980-a44d-214da88fffeb",
                "datePublished": "2023-05-28T13:46:49+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "description": "Advert",
                "url": "https://procontract.due-north.com/Advert?advertId=4f21a394-53fd-ed11-8123-005056b64545"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-247129",
            "name": "West Lancashire Borough Council",
            "identifier": {
                "legalName": "West Lancashire Borough Council"
            },
            "address": {
                "streetAddress": "52 Derby STreet",
                "locality": "Ormskirk",
                "postalCode": "L39 2DE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Catherine Kirwan",
                "email": "ProcurementInstructions@westlancs.gov.uk"
            },
            "details": {
                "url": "http://www.westlancs.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-247129",
        "name": "West Lancashire Borough Council"
    }
}