{
    "tag": [
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    "id": "ocds-b5fd17-388f23d1-8cc2-466d-a150-db51dce64990-2025-01-13T17:10:04Z",
    "date": "2025-01-13T17:10:04Z",
    "ocid": "ocds-b5fd17-388f23d1-8cc2-466d-a150-db51dce64990",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP916693915",
        "title": "Salesforce Customer Relationship Management (CRM) Solution Delivery Partner",
        "description": "Stonewater is pleased to invite interested and qualified suppliers to participate in a competitive process to deliver Salesforce's Customer Relationship Management (CRM) solution, hereafter referred to as 'The Tender'. The implementation of the chosen CRM solution is part of Stonewater's journey towards achieving a number of key business objectives: *Transforming Customer Service: Enhancing the way we deliver customer service at Stonewater, ensuring a more streamlined, responsive and customer-focused experience. *Eliminating Legacy System Constraints: Addressing the limitations of our current legacy systems by implementing a modern solution that overcomes inefficiencies and operational roadblocks. *Enhancing Agility: Increasing organisational agility through a platform that supports an ecosystem of apps and flexible bolt-on features, allowing for easier adaptation to future needs and technological advancements.",
        "datePublished": "2025-01-13T17:10:04Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "72200000",
            "description": "Software programming and consultancy services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 1200000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2025-02-12T17:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-04-01T00:00:00+01:00",
            "endDate": "2027-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/619d8114-be1f-4dc1-ad53-0dfd52331d5a",
                "datePublished": "2025-01-13T17:10:04Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Please follow this link to view the notice.",
                "url": "https://www.delta-esourcing.com/tenders/UK-UK-Leicester:-Software-programming-and-consultancy-services./KQ6C9EWJ3V"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-180097",
            "name": "Stonewater Limited",
            "identifier": {
                "legalName": "Stonewater Limited"
            },
            "address": {
                "streetAddress": "Suite C, Lancaster House, Enderby Road",
                "locality": "Leicester",
                "postalCode": "LE8 6EP",
                "countryName": "UK"
            },
            "contactPoint": {
                "email": "andrew.russell@stonewater.org",
                "telephone": "+447387024336"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-180097",
        "name": "Stonewater Limited"
    }
}