{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-3a49d972-2f61-4d82-8faa-1411373e65f7-2017-07-17T15:33:57+01:00",
    "date": "2017-07-17T15:33:57+01:00",
    "ocid": "ocds-b5fd17-3a49d972-2f61-4d82-8faa-1411373e65f7",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "2017/S 134-274633",
        "title": "Integrated Housing Management Solution and Associated Services",
        "description": "The contracting authority is a housing society and wishes to procure a new fully integrated housing management solution and associated services that enable the delivery of excellent services right first time including: * CRM * repairs management * mobile working * digital services for customers (including web-portal, web-chat and tablet/smartphone apps/re-rendered web portal),. The preferred bidder is expected to be a prime contractor than can supply a solution that is customer-centric with sophisticated customer relationship management (CRM) capabilities, and allow colleagues to work when mobile (off-line as well as online) from any location. It will have a customer, tenancy and property database must interface to a number of other solutions including: * Kirona DRS - Dynamic resource scheduler (currently used for scheduling repairs operatives) * Keystone - asset management system (though we would be interested to consider integrated options) * Open Accounts - our finance system * Documotive - our EDRM and PO management system * Corvu - Our performance management and reporting system It must include self-service capabilities for residents via mobile/tablet app(s) and web-portal(s), and provide web-portal capability for partners. An indicative outline timetable is provided in the SSQ documentation.",
        "datePublished": "2017-07-17T15:33:57+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "48100000",
            "description": "Industry specific software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 850000,
            "currency": "GBP"
        },
        "tenderPeriod": {
            "endDate": "2017-08-17T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2018-01-08T00:00:00Z",
            "endDate": "2025-01-07T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/cf6c8e13-b9d3-49f6-8988-97d95591d066",
                "datePublished": "2017-07-17T15:33:57+01:00",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/GMDc5MYP",
            "name": "Merlin Housing Society",
            "identifier": {
                "legalName": "Merlin Housing Society",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/GMDc5MYP"
            },
            "address": {
                "streetAddress": "Riverside Court, Bowling Hill, Chipping Sodbury",
                "locality": "Bristol",
                "postalCode": "BS37 6JX",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "procurement@merlinhs.co.uk"
            },
            "details": {
                "url": "https://in-tendhost.co.uk/merlinhs/aspx/Home"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/GMDc5MYP",
        "name": "Merlin Housing Society"
    }
}