{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-3b0e2717-b6ec-4afc-a665-eedd1059da1b-2022-10-07T16:37:48+01:00",
    "date": "2022-10-07T16:37:48+01:00",
    "ocid": "ocds-b5fd17-3b0e2717-b6ec-4afc-a665-eedd1059da1b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_296172/1112502",
        "title": "LAA complaints database 2022-2024",
        "description": "The existing complaints database is not complaint with GDPR requirements and cannot be technically supported internally. A procurement competition was needed to be conducted due to business investigating internal services that could provide a similar service. These were discounted as they either could not be provided intime or the contract did not have an inclusion for the LAA directorate. Commercial conducted a keyword search on G-Cloud12 with the following words Saas complaints handling case reporting workflow configured and found that there were 2 services available, both being provided by Civica. The business then asked clarifying questions to ensure that all their expectations were met. Triage have approved the budget for service for 2 years with a full understanding that this will be reviewed in 18 months where the additional budget for the remaining optional 2 years will be decided.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 151300,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2022-09-20T15:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2022-09-30T00:00:00+01:00",
            "endDate": "2024-09-29T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-183111",
            "name": "Ministry of Justice",
            "identifier": {
                "legalName": "Ministry of Justice"
            },
            "address": {
                "streetAddress": "102 Petty France",
                "locality": "London",
                "postalCode": "SW1H 9AJ",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "allen.chan1@justice.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-01628868",
            "name": "Civica UK Limited",
            "identifier": {
                "legalName": "Civica UK Limited",
                "scheme": "GB-COH",
                "id": "01628868"
            },
            "address": {
                "streetAddress": "30 Stamford Street, London SE1 9LQ"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-183111",
        "name": "Ministry of Justice"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-3b0e2717-b6ec-4afc-a665-eedd1059da1b-1",
            "status": "active",
            "date": "2022-09-30T00:00:00+01:00",
            "datePublished": "2022-10-07T16:37:48+01:00",
            "value": {
                "amount": 151300,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-01628868",
                    "name": "Civica UK Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-09-30T00:00:00+01:00",
                "endDate": "2024-09-29T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/1d59d865-b901-4dfa-a95e-09695a72a92a",
                    "datePublished": "2022-10-07T16:37:48+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "n/a",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/f504f6b8-a9c9-4bb9-9dfc-8a2085783825",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}