{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-3cc1f984-7961-4140-8757-701f020c0320-2026-04-10T14:12:54+01:00",
    "date": "2026-04-10T14:12:54+01:00",
    "ocid": "ocds-b5fd17-3cc1f984-7961-4140-8757-701f020c0320",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "PDSCN-537-2026",
        "title": "ServiceNow Support (IT Service Management Tool Support)",
        "description": "PDS has a requirement for ServiceNow Managed Services to manage the administration, support of ServiceNow Platform. The scope of service includes Application Maintenance activities such as resolving the issues reported on ServiceNow, fulfilling the service requests, carrying routine maintenance tasks such as health checks etc.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72261000",
            "description": "Software support services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 534750,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2026-03-02T14:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2026-04-01T00:00:00+01:00",
            "endDate": "2029-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/QEQn82G8",
            "name": "POLICE DIGITAL SERVICE",
            "identifier": {
                "legalName": "POLICE DIGITAL SERVICE",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/QEQn82G8"
            },
            "address": {
                "streetAddress": "T L T LLP",
                "locality": "LONDON",
                "postalCode": "EC2M4WN",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Chris Grant",
                "email": "commercial@pds.police.uk",
                "telephone": "07483124965"
            },
            "details": {
                "url": "https://pds.police.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02174990",
            "name": "Softcat PLC",
            "identifier": {
                "legalName": "Softcat PLC",
                "scheme": "GB-COH",
                "id": "02174990"
            },
            "address": {
                "streetAddress": "Fieldhouse Lane, Marlow, Buckinghamshire, SL7 1LW"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/QEQn82G8",
        "name": "POLICE DIGITAL SERVICE"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-3cc1f984-7961-4140-8757-701f020c0320-1",
            "status": "active",
            "date": "2026-03-27T00:00:00Z",
            "datePublished": "2026-04-10T14:12:54+01:00",
            "value": {
                "amount": 534750,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02174990",
                    "name": "Softcat PLC"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2029-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/3e76eee5-66f8-4211-9e24-22a460400b60",
                    "datePublished": "2026-04-10T14:12:54+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}