{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-3d119fe2-4510-4bdd-afe8-60dec9bc0c2e-2019-05-23T16:26:58+01:00",
    "date": "2019-05-23T16:26:58+01:00",
    "ocid": "ocds-b5fd17-3d119fe2-4510-4bdd-afe8-60dec9bc0c2e",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "WP3498",
        "title": "WP3498 - Customer Relationship Management System",
        "description": "The Council wishes to procure a system from a Provider with the expertise to deliver a Customer Relationship Management System (CRM) in order to support its performance management, planning and monitoring functions. The CRM will be designed to capture data from new and existing participants accessing services under the BCI from all stages of the participant journey from referral and initial contact to their destination exit. The Impact Project is a Black Country (BCI) Programme that addresses the barriers faced by individuals aged 16-29 years who are not in employment, education or training (NEET), including young people at risk of social exclusion and young people from marginalised communities (referred to as 'participants'). The Impact Project aims to support those individuals to secure positive outcomes including employment, traineeships, apprenticeships, training and further education. Additional information: Is a Recurrent Procurement Type? : No",
        "datePublished": "2019-05-23T16:26:58+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "48200000",
                "description": "Networking, Internet and intranet software package"
            },
            {
                "scheme": "CPV",
                "id": "72500000",
                "description": "Computer-related services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "WS1 1TP"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2019-06-23T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2019-09-02T00:00:00+01:00",
            "endDate": "2021-09-01T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/993eee5c-a7bc-4d56-8df1-807546a781b1",
                "datePublished": "2019-05-23T16:26:58+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Additional information on how to apply for this contract",
                "url": "https://in-tendhost.co.uk/walsallcouncil/aspx/"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-4819",
            "name": "Walsall Council e-Tendering",
            "identifier": {
                "legalName": "Walsall Council e-Tendering"
            },
            "address": {
                "streetAddress": "Darwall Street, Walsall",
                "locality": "West Midlands",
                "postalCode": "WS1 1TP",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Stephen Warren",
                "email": "stephen.warren@walsall.gov.uk",
                "telephone": "01922 658462"
            },
            "details": {
                "url": "https://www.walsall.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-4819",
        "name": "Walsall Council e-Tendering"
    }
}