{
    "tag": [
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    "id": "ocds-b5fd17-4ed15da7-7870-407d-b053-cd617133dc88-2021-05-26T17:45:13+01:00",
    "date": "2021-05-26T17:45:13+01:00",
    "ocid": "ocds-b5fd17-4ed15da7-7870-407d-b053-cd617133dc88",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "MT222920",
        "title": "ISHA-Out of Hours Call Centre",
        "description": "The contract is for the provision of Out of Hours call centre services for residential properties owned and managed by Islington and Shoreditch Housing Association. It is intended that the contract will commence in July 2021 and, subject to annual reviews, run for a period of three years with the option for renewal, as decided by ISHA, for an extension of up to a further one year and then an additional one year, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the contract is therefore five years.",
        "status": "complete",
        "classification": {
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            "id": "79512000",
            "description": "Call centre"
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        "items": [
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                "deliveryAddresses": [
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                        "region": "London",
                        "countryName": "United Kingdom"
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        "value": {
            "amount": 250000,
            "currency": "GBP"
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        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2021-02-22T12:00:00Z"
        },
        "contractPeriod": {
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            "endDate": "2026-06-30T23:59:59+01:00"
        },
        "suitability": {
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            "vcse": false
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        "mainProcurementCategory": "services"
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    "parties": [
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            "id": "GB-CFS-30989",
            "name": "Islington and Shoreditch Housing Association",
            "identifier": {
                "legalName": "Islington and Shoreditch Housing Association"
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            "address": {
                "streetAddress": "102 Blackstock Road",
                "locality": "London",
                "postalCode": "N4 2DR",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Procurement",
                "email": "procurement@effefftee.co.uk",
                "telephone": "+44 1689885080"
            },
            "details": {
                "url": "https://www.isha.co.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-153037",
            "name": "Orbis Protect Ltd",
            "identifier": {
                "legalName": "Orbis Protect Ltd",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "Beaufort House, , Cricket Field Road, Uxbridge"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
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    ],
    "buyer": {
        "id": "GB-CFS-30989",
        "name": "Islington and Shoreditch Housing Association"
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            "status": "active",
            "date": "2021-05-12T00:00:00+01:00",
            "datePublished": "2021-05-26T17:45:13+01:00",
            "value": {
                "amount": 250000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-153037",
                    "name": "Orbis Protect Ltd"
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            ],
            "contractPeriod": {
                "startDate": "2021-07-01T00:00:00+01:00",
                "endDate": "2026-06-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/76656c59-3e1a-40fd-ac9b-89caddff367e",
                    "datePublished": "2021-05-26T17:45:13+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.",
                    "url": "https://www.mytenders.co.uk/search/show/search_view.aspx?ID=MAY162062"
                }
            ]
        }
    ]
}