{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-52b305ba-70c0-44e6-973a-75c5aa3f853a-2021-07-23T08:35:04+01:00",
    "date": "2021-07-23T08:35:04+01:00",
    "ocid": "ocds-b5fd17-52b305ba-70c0-44e6-973a-75c5aa3f853a",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP613172956",
        "title": "Customer closeness",
        "description": "The Customer Team is focused on orientating the business to our value of 'Think Customer' and on helping to achieve the Customer & Marketing strategy. To achieve this objective, the team would like to conduct customer immersion sessions that help the Executive team to hear and understand the \"voice of our customers\". OS is seeking a supplier that can help drive customer centricity throughout the organisation enabling our people to connect, listen, understand and act upon the voice of our customers.",
        "datePublished": "2021-07-23T08:35:04+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79342310",
            "description": "Customer survey services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 180000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2021-08-23T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2021-10-01T00:00:00+01:00",
            "endDate": "2024-09-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/34678459-dda5-4d33-b7d1-f6ddc01950e3",
                "datePublished": "2021-07-23T08:35:04+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Please follow this link to view the notice.",
                "url": "https://www.delta-esourcing.com/tenders/UK-UK-Southampton:-Customer-survey-services./9K863N28N6"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-178445",
            "name": "Ordnance Survey Ltd",
            "identifier": {
                "legalName": "Ordnance Survey Ltd"
            },
            "address": {
                "streetAddress": "Adanac Dirve",
                "locality": "Southampton",
                "postalCode": "SO16 0AS",
                "countryName": "UK"
            },
            "contactPoint": {
                "email": "Steve.Douch@os.uk",
                "telephone": "+442380055070"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-178445",
        "name": "Ordnance Survey Ltd"
    }
}