{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-5419f7a4-4968-4de0-9968-0aad52aefa04-2024-03-08T10:07:15Z",
    "date": "2024-03-08T10:07:15Z",
    "ocid": "ocds-b5fd17-5419f7a4-4968-4de0-9968-0aad52aefa04",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "WP24-0021 (EX24-0004)",
        "title": "Call Back Assist, Install, Licences, Support & Maintenance",
        "description": "The Police & Crime Commissioner for Warwickshire has awarded a contract for Call Back Assist (CBA) to effectively manage demand and enable the public to receive a call back rather than remain on hold when contacting the 101 service. This has been awarded to the incumbent provider of the Authority's telephony system. CBA is considered the more viable option to integrate with the existing telephony, integrating another solution would be costly and have greater risk of operational failure.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "51340000",
                "description": "Installation services of line telephony equipment"
            },
            {
                "scheme": "CPV",
                "id": "64210000",
                "description": "Telephone and data transmission services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 134495,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other - Exemption",
        "tenderPeriod": {
            "endDate": "2023-10-23T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-04-01T00:00:00+01:00",
            "endDate": "2027-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/nAGk82Ar",
            "name": "WARWICKSHIRE POLICE",
            "identifier": {
                "legalName": "WARWICKSHIRE POLICE",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/nAGk82Ar"
            },
            "address": {
                "streetAddress": "Po Box 4",
                "locality": "Warwick",
                "postalCode": "CV357QB",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Sally Brown",
                "email": "sally.brown@warwickshire.police.uk",
                "telephone": "01926 415387"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-14700366",
            "name": "Zetron Limited",
            "identifier": {
                "legalName": "Zetron Limited",
                "scheme": "GB-COH",
                "id": "14700366"
            },
            "address": {
                "streetAddress": "Minster Corner, South Church Side, Hull, HU1 1RR"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/nAGk82Ar",
        "name": "WARWICKSHIRE POLICE"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-5419f7a4-4968-4de0-9968-0aad52aefa04-1",
            "status": "active",
            "date": "2024-03-07T00:00:00Z",
            "datePublished": "2024-03-08T10:07:15Z",
            "value": {
                "amount": 134495,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-14700366",
                    "name": "Zetron Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-04-01T00:00:00+01:00",
                "endDate": "2027-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/5f0b51e6-d7df-4fa5-b802-36131c2fe3e3",
                    "datePublished": "2024-03-08T10:07:15Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}