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    "date": "2019-12-05T17:35:22Z",
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    "initiationType": "tender",
    "tender": {
        "id": "TOWER001-DN444597-46637882",
        "title": "R5407 CRM for Tower Hamlets",
        "description": "The deliverable for this project is a fully-functional CRM (Customer Relationship Management) system, operating as a back office system with a clean and full integration to the London Borough of Tower Hamlets website, and other existing back office systems. The system should support Tower Hamlets ambition to provide a modern digital service to its residents and customers; to provide effective and efficient workflows and data sharing; and to provide data for insight and evidence driven decision making. More information about this tender can be obtained via the following Hyperlink. https://procontract.due-north.com/Advert?advertId=c0bf42ef-9307-ea11-80fb-005056b64545&fromRfxSummary=True&rfxId=21b9e12c-d607-ea11-80fb-005056b64545",
        "datePublished": "2019-11-15T16:49:59Z",
        "status": "active",
        "classification": {
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            "id": "48400000",
            "description": "Business transaction and personal business software package"
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                        "countryName": "United Kingdom"
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                        "countryName": "United Kingdom"
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        "procurementMethodDetails": "Competitive dialog",
        "tenderPeriod": {
            "endDate": "2019-12-23T23:59:59Z"
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        "contractPeriod": {
            "startDate": "2020-05-04T00:00:00+01:00",
            "endDate": "2023-05-03T23:59:59+01:00"
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        "suitability": {
            "sme": false,
            "vcse": false
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        "mainProcurementCategory": "services",
        "documents": [
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                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/84cd100b-007a-41a1-a2c4-4c668c87bddb",
                "datePublished": "2019-11-15T16:49:59Z",
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    "parties": [
        {
            "id": "GB-CFS-49967",
            "name": "Tower Hamlets",
            "identifier": {
                "legalName": "Tower Hamlets"
            },
            "address": {
                "streetAddress": "Mulberry Place, 5 Clove Crescent, Town Hall",
                "locality": "London",
                "postalCode": "E14 2BG",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Neil Ward",
                "email": "Neil.Ward@towerhamlets.gov.uk",
                "telephone": "+44 2073645000"
            },
            "details": {
                "url": "http://www.towerhamlets.gov.uk"
            },
            "roles": [
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    ],
    "buyer": {
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}