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        "id": "IA1478",
        "title": "Mediation and Disagreement Resolution Services for Children and Young People aged 0 to 25 years with SEND and their parents/carers",
        "description": "Staffordshire County Council wishes to commission high quality independent Mediation and Disagreement Resolution Services for Children and Young People aged 0 to 25 years with SEND (Special Educational Needs and/ or Disabilities), and their parents/carers, who are resident within Staffordshire. The successful Provider must offer an independent, impartial and responsive Service to deliver the statutory requirement to offer a Mediation and Disagreement Resolution Service in accordance with the Special Educational Needs and Disability Code of Practice: 0 - 25 years, January 2015. The successful Provider will be expected to: Promote the positive aspects of mediation and disagreement resolution as an opportunity to resolve disagreements before an appeal to the First Tier Tribunal; Provide Mediation Advisors who have received accredited mediation training and are registered or working towards registration with the College of Mediators and Civil Mediation Council; Have significant knowledge of the legislative framework relating to SEND; Work in accordance with the SEND Mediation Standards produced by the College of Mediators and the Civil Mediation Council with the Support of the Department for Education; Work effectively with children and young people with SEND, parents/ carers and the Local Authority; Provide appropriate mediation certification to parents/ carers within prescribed timescales; Report on progress and provide detailed performance management information to the Council, including feedback from service users; Have a local presence within Staffordshire and an understanding of the diverse nature of the County; Ensure that the Mediation and Disagreement Resolution Service is made available to children and young people, parents/ carers on a flexible 37 hours a week basis across Staffordshire and that any information provided is in a range of accessible formats. The tender opportunity will be undertaken through the Authority's e-tendering system Proactis https://supplierlive.proactisp2p.com Suppliers should register their interest for this tender opportunity by searching under reference IA1478.",
        "datePublished": "2018-12-04T10:09:54Z",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "80000000",
            "description": "Education and training services"
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                        "countryName": "United Kingdom"
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                "locality": "STAFFORD",
                "postalCode": "ST162DH",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Helen Fry",
                "email": "commercial.team@staffordshire.gov.uk",
                "telephone": "01785854657"
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            "name": "Global Mediation Limited",
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            "address": {
                "streetAddress": "42 Lytton Road, Barnet EN5 5BY"
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