{
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    "id": "ocds-b5fd17-5bf98af0-5f88-445d-86f6-d17a846b45f9-2022-03-18T17:45:12Z",
    "date": "2022-03-18T17:45:12Z",
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    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "MT225725",
        "title": "T1-6193-OHA-Call Handling Services",
        "description": "Orwell Housing Association Limited is looking for a company to provide a call handling service to its 4000 properties in and around the East of England throughout Suffolk, Norfolk, Cambridge and Essex. It is anticipated that the contract would be awarded over a three year period with an option to extend for a further two years, subject to annual reviews and meeting the agreed Key Performance Indicators.",
        "datePublished": "2022-03-18T17:45:12Z",
        "status": "active",
        "classification": {
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            "id": "79512000",
            "description": "Call centre"
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        "items": [
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                "deliveryAddresses": [
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                        "region": "East of England",
                        "countryName": "United Kingdom"
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        ],
        "value": {
            "amount": 48000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2022-04-22T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2022-08-22T00:00:00+01:00",
            "endDate": "2027-08-20T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/6238efe4-ac97-4ab6-8aec-4ee0effa20b1",
                "datePublished": "2022-03-18T17:45:12Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.",
                "url": "https://www.mytenders.co.uk/search/show/search_view.aspx?ID=MAR164014"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-201147",
            "name": "Orwell Housing Association Limited",
            "identifier": {
                "legalName": "Orwell Housing Association Limited"
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            "address": {
                "streetAddress": "Crane Hill Lodge, 325 London Road",
                "locality": "Ipswich",
                "postalCode": "IP2 0BE",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Emma Pell",
                "email": "procurement@effefftee.co.uk",
                "telephone": "+44 1689885080"
            },
            "details": {
                "url": "http://www.effefftee.co.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-201147",
        "name": "Orwell Housing Association Limited"
    }
}