{
    "tag": [
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    "id": "ocds-b5fd17-66a8c33f-333a-463d-9428-ecdd98977afb-2024-01-28T14:48:33Z",
    "date": "2024-01-28T14:48:33Z",
    "ocid": "ocds-b5fd17-66a8c33f-333a-463d-9428-ecdd98977afb",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "924936b9-e6df-491f-8f16-6f86d6053759",
        "title": "Orbis Telephony and Contact Centre",
        "description": "In response to current and emerging requirements for improved communication facilities, the Councils have decided to replace their existing office telephony services with a Microsoft Teams telephony solution and associated SIP / Call plan network services, and contact centre telephony services with an integrated contact centre. This procurement is for the supply of services in respect of a Microsoft Teams Voice solution with integrated Microsoft certified contact centre and associated SIP / Call plan network services. The successful Bidder will be responsible for providing to each Council a two-phase migration from the Councils' existing telephony environment to Teams Voice. The two phases for each Council are: 1. Microsoft Teams Voice and associated SIP / Call plan network services 2. Cloud based contact centre telephony To support a phased migration, the Councils are looking to engage a supplier to provide the design, any associated hardware, the installation / configuration and support services for Microsoft Teams Voice, integrated contact centre and associated SIP / Call Plan services. This competition is being carried out using Lots 4b and 4c of the Crown Commercial Service Network Services 3 framework.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
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                "id": "79512000",
                "description": "Call centre"
            }
        ],
        "items": [
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                "deliveryAddresses": [
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                        "postalCode": "RH2 8EF"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 6000000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Not specified",
        "tenderPeriod": {
            "endDate": "2023-09-29T12:00:00+01:00"
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        "contractPeriod": {
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            "endDate": "2026-11-05T23:59:59Z"
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        "suitability": {
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        "mainProcurementCategory": "works"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/Qn752tMx",
            "name": "Surrey County Council",
            "identifier": {
                "legalName": "Surrey County Council",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/Qn752tMx"
            },
            "address": {
                "streetAddress": "Woodhatch Place, 11 Cockshot Hill, , ,",
                "locality": "Reigate",
                "postalCode": "RH2 8EF",
                "countryName": "UNITED KINGDOM"
            },
            "contactPoint": {
                "name": "Nathaniel Burrows",
                "email": "nathaniel.burrows@eastsussex.gov.uk",
                "telephone": "02085419000"
            },
            "roles": [
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            ]
        },
        {
            "id": "GB-CFS-271681",
            "name": "4net Technologies Ltd",
            "identifier": {
                "legalName": "4net Technologies Ltd"
            },
            "address": {
                "streetAddress": "3 Scholar Green Road, Cobra Court, Manchester, M32 0TR, UNITED KINGDOM"
            },
            "roles": [
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    ],
    "buyer": {
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        "name": "Surrey County Council"
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            "status": "active",
            "date": "2024-01-28T00:00:00Z",
            "datePublished": "2024-01-28T14:48:32Z",
            "value": {
                "amount": 0,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-271681",
                    "name": "4net Technologies Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-11-06T00:00:00Z",
                "endDate": "2026-11-05T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/a5233085-dcbb-491e-95c8-b1d85689b4f6",
                    "datePublished": "2024-01-28T14:48:32Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Proactis Supplier Network",
                    "url": "https://supplierlive.proactisp2p.com/Account/Login?cid=surreycc"
                }
            ]
        }
    ]
}