{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-6c019f3d-9c6a-4fe5-abf4-87d5e91900ed-2022-10-15T17:57:08+01:00",
    "date": "2022-10-15T17:57:08+01:00",
    "ocid": "ocds-b5fd17-6c019f3d-9c6a-4fe5-abf4-87d5e91900ed",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-33-3198-CBC-0119-LS",
        "title": "CBC-1444-T-LS Customer Services Target Operating Model",
        "description": "Central Bedfordshire Council wishes to secure the services of expert external advice to support the Council's Corporate Management Team (CMT). With limited resources and increasing demand for our services, we know that we need to be more efficient and effective in how we deliver for our residents. The Council requires the awarded provider to set out a high-level (outline) plan of the changes and projects by providing an approach and operating model for customer services in Central Bedfordshire. This will include setting out a timeline to make the changes and the possible costs and benefits (a business case and project proposal/ investment report that sets out the case for change and how that change can be realised). Additional information: Is a Recurrent Procurement Type? : No",
        "datePublished": "2022-10-10T08:07:55+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "72221000",
            "description": "Business analysis consultancy services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79400000",
                "description": "Business and management consultancy and related services"
            },
            {
                "scheme": "CPV",
                "id": "73210000",
                "description": "Research consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79411000",
                "description": "General management consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79410000",
                "description": "Business and management consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "79411100",
                "description": "Business development consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "73220000",
                "description": "Development consultancy services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "SG17 5TQ"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "SG17 5TQ"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2022-11-04T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2023-01-03T00:00:00Z",
            "endDate": "2023-03-02T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/9f7c327c-d03c-43a2-8758-f65eee745134",
                "datePublished": "2022-10-10T08:07:55+01:00",
                "format": "text/html",
                "language": "en",
                "dateModified": "2022-10-15T17:57:08+01:00"
            },
            {
                "id": "2",
                "description": "Additional information on how to apply for this contract",
                "url": "https://in-tendhost.co.uk/centralbedfordshire/aspx/"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-43939",
            "name": "Central Bedfordshire Council",
            "identifier": {
                "legalName": "Central Bedfordshire Council"
            },
            "address": {
                "streetAddress": "Priory House, Chicksands",
                "locality": "Bedfordshire",
                "postalCode": "SG17 5TQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Linda Sharpstone",
                "email": "linda.sharpstone@centralbedfordshire.gov.uk",
                "telephone": "0300 300 5850"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-43939",
        "name": "Central Bedfordshire Council"
    }
}