{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-8423930b-0667-44e7-93fb-eb8303f25033-2025-07-11T09:59:11+01:00",
    "date": "2025-07-11T09:59:11+01:00",
    "ocid": "ocds-b5fd17-8423930b-0667-44e7-93fb-eb8303f25033",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CW101212",
        "title": "Customer Lab Research Recruitment Contract",
        "description": "HM Revenue & Customs (HMRC) is undergoing a transformation to become a more customer-centric organisation. To support this goal, HMRC has established a Customer Lab to better understand customer experiences across their end-to-end Journey with HMRC services. This contract is for the provision of participant recruitment services to support the Customer Lab. The appointed supplier will be responsible for recruiting individuals to take part in qualitive research and insight sessions conducted by HMRC's internal research team. Sessions are expected to involve small-to-medium sample sizes, typically between 30 -60 participants per project.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "73110000",
            "description": "Research services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79310000",
                "description": "Market research services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 375000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a dynamic purchasing system",
        "tenderPeriod": {
            "endDate": "2025-05-30T17:00:00+01:00"
        },
        "contractPeriod": {
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            "endDate": "2027-07-09T23:59:59+01:00"
        },
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        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-D25",
            "name": "H M REVENUE & CUSTOMS",
            "identifier": {
                "legalName": "H M REVENUE & CUSTOMS",
                "scheme": "GB-GOR",
                "id": "D25"
            },
            "address": {
                "streetAddress": "Trinity Bridge House 2 Dearman's Place",
                "locality": "Manchester",
                "postalCode": "M3 5BJ",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Kimberley Rice",
                "email": "kimberley.rice@hmrc.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-03734502",
            "name": "PEOPLE FOR RESEARCH LTD",
            "identifier": {
                "legalName": "PEOPLE FOR RESEARCH LTD",
                "scheme": "GB-COH",
                "id": "03734502"
            },
            "address": {
                "streetAddress": "Suite 302 Qc30 30 Queen Charlotte Street Bristol BS1 4HJ"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-D25",
        "name": "H M REVENUE & CUSTOMS"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-8423930b-0667-44e7-93fb-eb8303f25033-1",
            "status": "active",
            "date": "2025-07-09T00:00:00+01:00",
            "datePublished": "2025-07-11T09:59:11+01:00",
            "value": {
                "amount": 375000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-03734502",
                    "name": "PEOPLE FOR RESEARCH LTD"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-07-09T00:00:00+01:00",
                "endDate": "2027-07-09T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/7d67641b-449d-4465-bb53-8580ef4be5fb",
                    "datePublished": "2025-07-11T09:59:11+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}