{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-86355cea-5a82-435c-b616-26089e0e3f3a-2025-03-26T12:23:56Z",
    "date": "2025-03-26T12:23:56Z",
    "ocid": "ocds-b5fd17-86355cea-5a82-435c-b616-26089e0e3f3a",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-2947300D0O000000rwimUAA",
        "title": "Contact Centre Maintenance and Support",
        "description": "The Contracting Authority has a requirement for maintenance and support services on its contact centre environment. This contract is for 18 months with no extensions and the full contract value is detailed in this notice. This is a call-off contract awarded via the NHS Commercial Solutions Patient Healthcare Communications and Related Services Framework.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "MK41 7PH"
                    },
                    {
                        "region": "East Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 149256,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-02-03T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-03-25T00:00:00Z",
            "endDate": "2026-09-24T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-309161",
            "name": "United Lincolnshire Teaching Hospitals NHS Trust",
            "identifier": {
                "legalName": "United Lincolnshire Teaching Hospitals NHS Trust"
            },
            "address": {
                "streetAddress": "Beech House, Witham Park, Waterside South,",
                "locality": "Lincoln,",
                "postalCode": "LN5 7JH",
                "countryName": "GB"
            },
            "contactPoint": {
                "name": "Paul Beales",
                "email": "paul.beales1@nhs.net",
                "telephone": "01522512512"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-276678",
            "name": "NETCALL TECHNOLOGY LIMITED",
            "identifier": {
                "legalName": "NETCALL TECHNOLOGY LIMITED"
            },
            "address": {
                "streetAddress": "Suite 203, Bedford Heights Brickhill Drive MK41 7PH"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-309161",
        "name": "United Lincolnshire Teaching Hospitals NHS Trust"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-86355cea-5a82-435c-b616-26089e0e3f3a-1",
            "status": "active",
            "date": "2025-03-24T00:00:00Z",
            "datePublished": "2025-03-26T12:23:56Z",
            "value": {
                "amount": 149256,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-276678",
                    "name": "NETCALL TECHNOLOGY LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-03-25T00:00:00Z",
                "endDate": "2026-09-24T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/508e9d64-25aa-4436-a53b-005f8c6bd0e5",
                    "datePublished": "2025-03-26T12:23:56Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}