{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-8dea48b2-d417-410f-b4c3-6e02abb188ac-2024-04-12T14:39:30+01:00",
    "date": "2024-04-12T14:39:30+01:00",
    "ocid": "ocds-b5fd17-8dea48b2-d417-410f-b4c3-6e02abb188ac",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "EMPWELL001-DN719405-95994063",
        "title": "SOFT MARKET TEST - Customer Service IT Solution Melton Borough Council",
        "description": "The Council would like to hear from suppliers of IT solutions in relation to a customer service journey, to be used by the Customer Services team at Melton Borough Council. The Council is open to how this new provision could be delivered, including different solutions that may be available, how the service could be improved with innovation and what can be provided on a long-term basis. Please log on to ProContract e-procurement portal and search for project reference DN719405 for further information. https://procontract.due-north.com/Register",
        "datePublished": "2024-04-12T14:39:30+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
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                "scheme": "CPV",
                "id": "79342000",
                "description": "Marketing services"
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        ],
        "items": [
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                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2024-05-10T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-04-01T00:00:00+01:00",
            "endDate": "2030-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/2cbf23ff-4b03-4fe8-ae97-9865063d840e",
                "datePublished": "2024-04-12T14:39:30+01:00",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-122177",
            "name": "Welland Procurement",
            "identifier": {
                "legalName": "Welland Procurement"
            },
            "address": {
                "streetAddress": "Melton Borough Council, Parkside, Station Approach, Burton Street",
                "locality": "Melton Mowbray",
                "postalCode": "LE13 1GH",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Charlotte Highcock",
                "email": "chighcock@melton.gov.uk",
                "telephone": "+44 1664502497"
            },
            "details": {
                "url": "http://www.melton.gov.uk/council_and_democracy/selling_to_the_council.aspx"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-122177",
        "name": "Welland Procurement"
    }
}