{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-8ead5d6c-c0f5-4545-9dcf-443bdfc3bc51-2026-01-27T14:59:47Z",
    "date": "2026-01-27T14:59:47Z",
    "ocid": "ocds-b5fd17-8ead5d6c-c0f5-4545-9dcf-443bdfc3bc51",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "LBOWF001-DN723488-97705999",
        "title": "Revenues & Benefits IT processing core system",
        "description": "Revenues & Benefits software solution is the primary IT system that support the full end-to-end administration of, via wide ranging functions and processes across multiple contact channels, resident accounts & cases within the borough for: * billing, collection and enforcement for Council Tax, National Non-Domestic Rate (Business Rates), Business Improvement Districts (BIDs), Housing Benefit Overpayments * entitlement, assessment, and payment of Housing Benefit, Council Tax Support, Discretionary Housing Payment, Discretionary Council Tax Hardship and Local Welfare Assistance * entitlement assessment of Free School Meals Customer Resolution Centre and Business Support staff access MRI Revenues & Benefits on a permissioned basis for a subset of administration activities specific to their own roles & responsibilities.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "tenderPeriod": {
            "endDate": "2024-04-15T23:59:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-09-01T00:00:00+01:00",
            "endDate": "2032-08-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-102547",
            "name": "London Borough of Waltham Forest",
            "identifier": {
                "legalName": "London Borough of Waltham Forest"
            },
            "address": {
                "streetAddress": "Room 100, Waltham Forest Town Hall, Forest Road",
                "locality": "Walthamstow",
                "postalCode": "E17 4JF",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Georgina Asumadu",
                "email": "Georgina.Asumadu@walthamforest.gov.uk",
                "telephone": "+44 2084963000"
            },
            "details": {
                "url": "http://www.walthamforest.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-316605",
            "name": "Capita Business Services Ltd",
            "identifier": {
                "legalName": "Capita Business Services Ltd"
            },
            "address": {
                "streetAddress": "W2 6BD"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-102547",
        "name": "London Borough of Waltham Forest"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-8ead5d6c-c0f5-4545-9dcf-443bdfc3bc51-1",
            "status": "active",
            "date": "2025-08-29T00:00:00+01:00",
            "datePublished": "2026-01-27T14:59:47Z",
            "value": {
                "amount": 0,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-316605",
                    "name": "Capita Business Services Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-09-01T00:00:00+01:00",
                "endDate": "2032-08-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/2fa56aa6-a1d3-455b-8216-301cc3eacad4",
                    "datePublished": "2026-01-27T14:59:47Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}