{ "tag": [ "compiled" ], "id": "ocds-b5fd17-8edf9ca6-f9e5-4115-97ba-b369fbff22ab-2026-03-20T18:06:33Z", "date": "2026-03-20T18:06:33Z", "ocid": "ocds-b5fd17-8edf9ca6-f9e5-4115-97ba-b369fbff22ab", "language": "en", "initiationType": "tender", "planning": { "budget": { "budgetBreakdown": [ { "id": "1", "period": { "startDate": "2021-01-01T00:00:00Z", "endDate": "2021-12-31T23:59:59Z" }, "description": "2021/2021", "amount": { "amount": 550000000, "currency": "GBP" } } ] }, "documents": [ { "id": "1", "documentType": "plannedProcurementNotice", "description": "Future opportunity notice on Contracts Finder", "url": "https://www.contractsfinder.service.gov.uk/Notice/f29ef532-cebe-4204-a984-73abfb866cc2", "datePublished": "2020-07-13T14:31:28+01:00", "format": "text/html", "language": "en" } ] }, "tender": { "id": "rm6226.", "title": "Debt Resolution Services - Lot 1 extension", "description": "Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public sector bodies and future successor organisations which includes Central Government Departments and their arm's length bodies and agencies, the wider public sector and third sector including, but not limited to, local government, health, education, police, fire and rescue, housing associations and charities. This Framework Agreement replaces the Debt Management Integrator RM6180 Framework which has now expired and the Debt Management Services RM6208 framework which will expire on 03/06/2022. It is for delivery primarily within the United Kingdom, with some limited requirements overseas. The key core services include: * debt prevention services, * managed debt collection services (managing multiple collection agencies), * debt collection agency services (including International Collections), * enforcement/warrant recovery services, * debt analytics (including open-banking and complimentary data and analytics), * data aggregation and analysis services, * debt analytics/solutions software and integration, * spend recovery analysis, * debt business process outsourcing, * fraud and error prevention and analysis, * debt advice and guidance services. Additional information: Please be aware that RM6226 Debt Resolusion Services Lot 1 has been extended and the revised end date for Lot 1 is 13 December 2026. The modification extends the term of Lot 1 Managed Collection Services by twelve months. The end date changes from 13 December 2025 to 13 December 2026. No earlier modifications are relevant to this change. The reason for the modification is - Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee (Art. 43(1)(c) of Directive 2014/23/EU, Art. 72(1)(c) of Directive 2014/24/EU, Art. 89(1)(c) of Directive 2014/25/EU) he modification is required due to urgent and unforeseen circumstances that have affected the Authority's ability to conclude necessary arrangements within the original contract term. These circumstances could not reasonably have been anticipated at the time the framework was established.", "status": "complete", "classification": { "scheme": "CPV", "id": "48440000", "description": "Financial analysis and accounting software package" }, "items": [ { "id": "1", "deliveryAddresses": [ { "countryName": "United Kingdom" }, { "countryName": "United Kingdom" }, { "countryName": "United Kingdom" }, { "countryName": "United Kingdom" }, { "countryName": "United Kingdom" }, { "countryName": "United Kingdom" }, { "countryName": "United Kingdom" }, { "countryName": "United Kingdom" } ] } ], "value": { "amount": 645000000, "currency": "GBP" }, "procurementMethodDetails": "Open procedure (above threshold)", "communication": { "futureNoticeDate": "2021-04-16T00:00:00+01:00" }, "contractPeriod": { "startDate": "2025-12-14T00:00:00Z", "endDate": "2026-12-13T23:59:59Z" }, "suitability": { "sme": true, "vcse": false }, "datePublished": "2021-07-21T13:06:16+01:00", "procurementMethod": "open", "tenderPeriod": { "endDate": "2021-08-31T23:59:00+01:00" }, "mainProcurementCategory": "services", "documents": [ { "id": "1", "documentType": "tenderNotice", "description": "Opportunity notice on Contracts Finder", "url": "https://www.contractsfinder.service.gov.uk/Notice/395c001b-9f23-4c76-be73-96161938ba51", "datePublished": "2021-07-21T13:06:16+01:00", "format": "text/html", "language": "en", "dateModified": "2021-08-24T14:34:24+01:00" }, { "id": "2", "documentType": "tenderNotice", "description": "Attachment 1 About the Framework FINAL", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/3e1a4cdc-d09d-472d-9056-f15ed6ab7b7a", "format": "application/pdf" }, { "id": "3", "documentType": "tenderNotice", "description": "Attachment 2 How to bid Final", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/dcca2a9c-84ab-497f-ac30-d31fcfb72023", "format": "application/pdf" }, { "id": "4", "documentType": "tenderNotice", "description": "Attachment 2a Selection Questionnaire", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/6f440cb9-d78f-478d-945e-881d1074738f", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "5", "documentType": "tenderNotice", "description": "Attachment 2b - Contract Example Certificate template Lot 2 to 20", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/4ea2ce1a-e94a-4f5d-af85-68dbdd6f051e", "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document" }, { "id": "6", "documentType": "tenderNotice", "description": "Attachment 2d Relevant Principal Services template Lot 1 only", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a10dde10-90de-4dd3-baf5-1f645686106f", "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document" }, { "id": "7", "documentType": "tenderNotice", "description": "Attachment 2d(i) Certificate of Performance Lot 1 only v1.0", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/5897b135-edf8-4004-8d81-42c1b5835855", "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document" }, { "id": "8", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 1", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/4176289f-b143-43e5-aef7-cecd47844941", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "9", "documentType": "awardNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 10", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/01fbb630-43c6-4da2-80b5-1d58f9ec7d4b", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "10", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 11", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/612fc57b-96e3-4955-a8bd-6a0483c41c8b", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "11", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 12", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/139f9cc1-d671-4d44-98e1-760d36119a76", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "12", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 13", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/e6bcf826-6934-464b-9249-3aa9892dd2cd", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "13", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 14", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/df3cccef-91dc-41fb-8756-0aeaff01f737", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "14", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 15", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/396abc28-eb6e-4a13-8018-b62a5beeb90e", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "15", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 16", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a630b68e-c2b0-4ebd-b664-3efcfc48d852", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "16", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 17", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/c2fbf319-9ce7-4437-b5bf-5cf3b90db378", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "17", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 18", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/69ff2442-cadc-4229-b28d-27f243d7fb2a", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "18", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 19", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/9a8363ab-9941-477d-9976-95074695d00f", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "19", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 2", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/ceaaad73-83c7-4c9f-afb3-fcd31a6e2014", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "20", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 20", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/8496f9f6-5042-49cc-a643-efe512f198ba", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "21", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 3", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/5fc842b6-c3c6-436d-8d8a-00bc549795ce", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "22", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 4", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/dff22565-647f-4165-8ced-f621d4b27884", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "23", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 5", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/7284d649-6c9c-40ca-9a82-0b4a37a589f0", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "24", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 6", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/8d736651-5fe7-41e9-acf1-cbebc67d6550", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "25", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 6", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/6d233fe9-df87-45f5-8edf-be79a1cc3606", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "26", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 8", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/14ddbdf1-7da7-4c02-a53c-55f22cd48856", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "27", "documentType": "tenderNotice", "description": "Attachment 3 - DRS Pricing Matrix v1.0 Lot 9", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/197c2618-ae39-42d7-825c-424fc8f40fbc", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "28", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 1 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/dbef6ea7-9235-4b12-a68e-7392b3274713", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "29", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 10 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/2b009dee-1f23-4f4f-8bda-04ed7865ed78", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "30", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 11 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/5acdffde-4501-47e6-b733-a6436eadc878", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "31", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 12 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/cdd41018-aef1-4e35-9688-d9c2d958c81b", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "32", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 13 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/5cd32fa4-b7a2-4423-8ee7-5425b6b876af", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "33", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 14 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/5118f815-b62f-4dea-a516-949b6cff9c20", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "34", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 15 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/533ad6bb-3b42-44f2-935e-f2aabeedbded", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "35", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 16 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/fab25a2a-b53c-4d57-a7ee-89401e14f920", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "36", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 17 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/330838fd-2a16-479b-b7dc-69d4ad2afbc0", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "37", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 18 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/969a2925-dfe9-4083-ad37-3b5276ee28a0", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "38", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 19 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/6a873021-b237-430f-9909-e231e8c13bb2", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "39", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 2 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/53b18be5-dcf2-42a7-97cb-b0e75e02095f", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "40", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 20 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/49d92093-361e-45b3-95d9-29bbd19ec5a6", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "41", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 3 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/0b3504d3-f212-4e17-b227-4031aff8cd3d", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "42", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 4 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/8975dc9a-2365-4991-a609-7e2ab974687a", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "43", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 5 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/195ba9a5-5730-46a0-9598-1b921c6ce373", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "44", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 6 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/265b189d-1544-4d52-9d63-72072c154643", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "45", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 7 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/1a2fddb0-77cf-4bfd-babe-702e693cc5ce", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "46", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 8 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/4eb770a1-4e56-4f2e-812f-4e6850049322", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "47", "documentType": "tenderNotice", "description": "Attachment 3.1 - DRS Price Scenarios v1.0 Lot 9 (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/9c7bb8d8-ddd2-4748-a8ce-047ad40cfd27", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "48", "documentType": "tenderNotice", "description": "Attachment 4 Information and declaration workbook v1.0", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/7576112d-1aac-490c-8306-4ae4ea378c5f", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "49", "documentType": "tenderNotice", "description": "Attachment 5 Financial assessment template (1)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/9667f9c9-63fa-4907-89ee-181aa98a27bc", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "50", "documentType": "tenderNotice", "description": "Attachment 6 Consortia details v0.1", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/83a36098-3bf8-4bea-a9fb-01d8a4527d56", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "51", "documentType": "tenderNotice", "description": "Attachment 7 Key subcontractor details v0.1", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/5255aab2-1c7e-4c5d-9a3c-a4fb06c118f1", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "52", "documentType": "tenderNotice", "description": "Attachment 8 Frequently Asked Questions v0.1", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/7a9c0561-276e-4c9d-b27e-aca4d28b1c4b", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "53", "documentType": "tenderNotice", "description": "Attachment 9 Letter of intent to guarantee", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/b9bb09b5-4abd-43a0-a0eb-6ebba62fef5a", "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document" }, { "id": "54", "documentType": "tenderNotice", "description": "Attachment 10 Framework Contract Documents .", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/762173e7-b7c1-4223-abbc-f2c892ef4da4", "format": "application/zip" }, { "id": "55", "documentType": "tenderNotice", "description": "Attachment 11 HMRC Call Off Contract (Lot 1 Only)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/aa543750-cb23-4942-b453-8b7adc2758a7", "format": "application/zip" }, { "id": "56", "documentType": "tenderNotice", "description": "Attachment 1a Framework Schedule 1 (Specification)", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/7b8da7dd-37fd-41e3-97c9-fac3ad99a6b3", "format": "application/zip" }, { "id": "57", "documentType": "tenderNotice", "description": "Attachment 2c Quality Questions Per Lot", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a1d2dafd-78f2-4279-82df-d7e4d46b6106", "format": "application/zip" }, { "id": "58", "documentType": "tenderNotice", "description": "Attachment 3.2 Data Room", "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/543d6a87-40a9-4f8c-8354-00793930d17a", "format": "application/zip" } ], "additionalClassifications": [ { "id": "66170000", "scheme": "CPV", "description": "Financial 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