{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-913df6ca-6d57-4fdf-8a67-83294a90332e-2024-05-03T11:24:29+01:00",
    "date": "2024-05-03T11:24:29+01:00",
    "ocid": "ocds-b5fd17-913df6ca-6d57-4fdf-8a67-83294a90332e",
    "language": "en",
    "initiationType": "tender",
    "title": "Complaints and Feedback Management System",
    "planning": {
        "milestones": [
            {
                "id": "1",
                "title": "Engagement end date",
                "type": "engagement",
                "dueDate": "2024-05-31T23:59:59+01:00"
            }
        ],
        "documents": [
            {
                "id": "1",
                "documentType": "marketEngagementNotice",
                "description": "Early engagement notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/d110b96c-300c-4f80-bf51-39eaf09adcf9",
                "datePublished": "2024-05-03T09:40:44+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "description": "Advert",
                "url": "https://procontract.due-north.com/Advert?advertId=279fcc84-6608-ef11-812b-005056b64545"
            },
            {
                "id": "3",
                "documentType": "marketEngagementNotice",
                "description": "Early engagement notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/1ff62f06-31f8-459e-bdcf-951324387eb7",
                "datePublished": "2024-05-03T09:40:44+01:00",
                "dateModified": "2024-05-03T11:24:29+01:00",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "tender": {
        "id": "CCC001-DN722250-76117690",
        "title": "Complaints and Feedback Management System",
        "description": "We are looking for a solution that will manage end to end feedback handling including MP and Councillor enquiries. Feedback for Cambridgeshire County Council includes representations, suggestions, and compliments. The application should build on existing systems and leverage existing licenses/capabilities wherever possible.",
        "status": "planning",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 30000,
            "currency": "GBP"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        }
    },
    "parties": [
        {
            "id": "GB-CFS-199356",
            "name": "Cambridgeshire County Council",
            "identifier": {
                "legalName": "Cambridgeshire County Council"
            },
            "address": {
                "streetAddress": "New Shire Hall, Alconbury Weald",
                "locality": "Huntingdon",
                "postalCode": "PE28 4YE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Robert Leckie",
                "email": "Robert.leckie@cambridgeshire.gov.uk",
                "telephone": "+44 7700000000"
            },
            "details": {
                "url": "https://www.cambridgeshire.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-199356",
        "name": "Cambridgeshire County Council"
    }
}