{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-91c74dfd-0aff-4ac5-a38a-f8a24b3ea5d5-2021-12-08T17:45:06Z",
    "date": "2021-12-08T17:45:06Z",
    "ocid": "ocds-b5fd17-91c74dfd-0aff-4ac5-a38a-f8a24b3ea5d5",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "MT224733",
        "title": "Stakeholder Relationship Audit",
        "description": "The overall objectives of the project are: - Gain an in-depth understanding of our existing relationships with key stakeholders - Defra, EA, DWI, Welsh Government, Natural Resources Wales, Water UK, CCW, water companies, water retailers, environmental NGOs, customer NGOs and parliamentarians - and how we can improve those relationships. - Have an insight into how our stakeholders perceive us as a regulator and the work that we do. - Build a big-picture understanding of the sentiment and tone of stakeholders towards the sector and towards Ofwat. - Understand the gaps and areas for improvement amongst our 14 stakeholder groups, which includes water companies, other regulators, UK and Welsh Government, among others. - Look for and discover gaps in our stakeholder relationships that we aren't currently aware of. Produce a report with an analysed set of data and recommendations that can be used to shift approach in stakeholder relationships across Ofwat. Approach: We expect the research to include: 1. An online survey of approx. 10 minutes which includes all of our stakeholders. 2. A telephone survey of approx. 15 minutes of a small sample of senior level stakeholders (around 50 stakeholders) in water companies and other key stakeholder groups across England and Wales. The scope of the project includes: The questionnaire for both the telephone and online survey is likely to include questions on: - Knowledge and engagement - Perceptions and trust - Awareness of the work we do and our future goals - How stakeholders feel about engagement with Ofwat - How can we improve our engagement and relationships What is needed: - Collaborating with the Ofwat stakeholder lead - Agree a delivery timetable once contract is agreed - Work to Ofwat templates and guidelines - Work to GDPR guidelines - A swift turnaround and for start of delivery and completed reports from contract award. Project start within two weeks, final report and recommendations before 31 March 2022 - Full project management and delivery of the project - A final product with data analysis, reporting and recommendations - Anything not identified above that will help the project achieve its objectives, with prior agreement. Out of scope: - The Ofwat communications function will provide all appropriate internal data and information held about stakeholders",
        "datePublished": "2021-12-08T17:45:06Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79310000",
            "description": "Market research services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 30000,
            "currency": "GBP"
        },
        "value": {
            "amount": 35000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2021-12-22T17:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2022-01-10T00:00:00Z",
            "endDate": "2022-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/1c192a3f-b630-4098-84ac-df6f94336b78",
                "datePublished": "2021-12-08T17:45:06Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.",
                "url": "https://www.mytenders.co.uk/search/show/search_view.aspx?ID=DEC163291"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-1230",
            "name": "Water Services Regulation Authority (Ofwat)",
            "identifier": {
                "legalName": "Water Services Regulation Authority (Ofwat)"
            },
            "address": {
                "streetAddress": "Centre City Tower, 7 Hill Street",
                "locality": "Birmingham",
                "postalCode": "B5 4UA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Lena Cluxton",
                "email": "lena.cluxton@ofwat.gov.uk",
                "telephone": "+44 1216447534"
            },
            "details": {
                "url": "http://www.ofwat.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-1230",
        "name": "Water Services Regulation Authority (Ofwat)"
    }
}