{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-957f7926-bea7-427e-8c80-0b8550fa71ea-2024-12-12T16:41:11Z",
    "date": "2024-12-12T16:41:11Z",
    "ocid": "ocds-b5fd17-957f7926-bea7-427e-8c80-0b8550fa71ea",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "2ee67b60-d1b3-40d8-bb68-ee555017d3dc",
        "title": "Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.",
        "description": "Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.",
        "datePublished": "2024-09-26T09:21:39+01:00",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79512000",
            "description": "Call centre"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "B37 7YD"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "B37 7YD"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 550000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Not specified",
        "tenderPeriod": {
            "endDate": "2024-10-25T16:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-03-01T00:00:00Z",
            "endDate": "2028-02-28T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/a6ddcb56-1840-482d-85dd-ab4ab8232c70",
                "datePublished": "2024-09-26T09:21:39+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Other Information can be found at",
                "url": "https://supplierlive.proactisp2p.com/Account/Login"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/2yKS4Htu",
            "name": "Platform Housing Group",
            "identifier": {
                "legalName": "Platform Housing Group",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/2yKS4Htu"
            },
            "address": {
                "streetAddress": "1700, Solihull Parkway, , ,",
                "locality": "Solihull",
                "postalCode": "B37 7YD",
                "countryName": "UNITED KINGDOM"
            },
            "contactPoint": {
                "name": "Stephanie Gill",
                "email": "Stephanie.Gill@platformhg.com",
                "telephone": "0116 296 4019"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-304109",
            "name": "Mango Direct Marketing Ltd",
            "identifier": {
                "legalName": "Mango Direct Marketing Ltd"
            },
            "address": {
                "streetAddress": "MANGO DIRECT MARKETING LTD, 1 Balloo Court, Bangor, BT19 7AT, UNITED KINGDOM"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/2yKS4Htu",
        "name": "Platform Housing Group"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-957f7926-bea7-427e-8c80-0b8550fa71ea-1",
            "status": "active",
            "date": "2024-12-12T00:00:00Z",
            "datePublished": "2024-12-12T16:41:11Z",
            "value": {
                "amount": 246240,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-304109",
                    "name": "Mango Direct Marketing Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-03-01T00:00:00Z",
                "endDate": "2028-02-28T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/56c24443-aa9c-40de-8964-c89cda7f46a1",
                    "datePublished": "2024-12-12T16:41:11Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Other Information can be found at",
                    "url": "https://supplierlive.proactisp2p.com/Account/Login"
                }
            ]
        }
    ]
}