{
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    "id": "ocds-b5fd17-95b70e9a-e4b7-431d-8163-76702647fc42-2019-09-20T14:49:45+01:00",
    "date": "2019-09-20T14:49:45+01:00",
    "ocid": "ocds-b5fd17-95b70e9a-e4b7-431d-8163-76702647fc42",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "Nacro/2019/9A",
        "title": "Service Desk Management System",
        "description": "Nacro is seeking to procure a Service Desk Management System which meets the needs of our HR and ICT Teams. Currently ICT uses Spiceworks to manage their requests for service; HR does not currently utilise software to manage requests for service. Although the HR and ICT Teams will be using the System independently, there are common workflows, such as the starters, leavers and movers process, where both teams will be working on the same ticket. Additional information: Responses to questions raised.",
        "datePublished": "2019-09-13T09:33:55+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "48610000",
            "description": "Database systems"
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        "items": [
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                "deliveryAddresses": [
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "Yorkshire and the Humber",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "East Midlands",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "Wales",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
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                    {
                        "region": "Yorkshire and the Humber",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "East Midlands",
                        "countryName": "United Kingdom"
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                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
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                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
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                        "countryName": "United Kingdom"
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                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "Wales",
                        "countryName": "United Kingdom"
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        ],
        "value": {
            "amount": 36000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2019-09-27T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2019-11-04T00:00:00Z",
            "endDate": "2022-11-03T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/52250121-f0d4-4eb2-a6d9-1c375c67eea6",
                "datePublished": "2019-09-20T14:49:45+01:00",
                "format": "text/html",
                "language": "en",
                "dateModified": "2019-11-08T10:43:32Z"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Request for Quotation",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a5e2031c-84c7-49d8-a7ee-03e0be3468e1",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "3",
                "documentType": "clarifications",
                "description": "Clarification log - 20 Sept 2019",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a8a634c5-cf25-453a-a46f-177763051c47",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "4",
                "documentType": "contractAnnexe",
                "description": "Nacro general terms and conditions",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/ae283ec3-cb2e-4956-aa8d-d31fc16e9854",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
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    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/QhEC268u",
            "name": "Nacro",
            "identifier": {
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                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/QhEC268u"
            },
            "address": {
                "streetAddress": "46 Loman Street",
                "locality": "London",
                "postalCode": "SE10EH",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "procurement@nacro.org.uk"
            },
            "roles": [
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        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/QhEC268u",
        "name": "Nacro"
    }
}