{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-9c8edd7b-e2fc-4055-bb02-ec5393f317d9-2018-01-12T10:31:17Z",
    "date": "2018-01-12T10:31:17Z",
    "ocid": "ocds-b5fd17-9c8edd7b-e2fc-4055-bb02-ec5393f317d9",
    "language": "en",
    "initiationType": "tender",
    "title": "LGSS Unified Service Desk Software Replacement",
    "planning": {
        "milestones": [
            {
                "id": "1",
                "title": "Engagement end date",
                "type": "engagement",
                "dueDate": "2018-01-31T23:59:59Z"
            }
        ],
        "documents": [
            {
                "id": "1",
                "documentType": "marketEngagementNotice",
                "description": "Early engagement notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/a7a0e6c3-bc8e-4e86-85dd-d50cad96ef35",
                "datePublished": "2018-01-12T10:31:17Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "marketStudies",
                "description": "LGSS Unified Service Desk Replacement Soft Market Test Document",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/3f8ee8d0-942e-43a9-b5ce-e6da29818057",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "3",
                "documentType": "technicalSpecifications",
                "description": "LGSS Unified Service Desk Software Requirements",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/9802632c-015c-4f53-ab26-5e1eb0970056",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            }
        ]
    },
    "tender": {
        "id": "HDSM090118",
        "title": "LGSS Unified Service Desk Software Replacement",
        "description": "LGSS, is the shared services venture for partners Cambridgeshire County Council (CCC), Northamptonshire County Council (NCC), and Milton Keynes Council (MKC). LGSS IT currently run multiple IT Helpdesks providing support to some 20,000 end users across multiple local government and Healthcare sites using a mix of Helpdesk call recording software. LGSS wish to explore the market options/solutions that are available to enable the implementation of a standardised system across all of the Helpdesks. Please see the attached documentation for details of our requirements.",
        "status": "planning",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "East Midlands",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ]
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/uYmt5456",
            "name": "LGSS",
            "identifier": {
                "legalName": "LGSS",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/uYmt5456"
            },
            "address": {
                "streetAddress": "Shire Hall",
                "locality": "Cambridge",
                "postalCode": "CB3 0AP",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Kevin Halls",
                "email": "kevin.halls@cambridgeshire.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/uYmt5456",
        "name": "LGSS"
    }
}