{
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    "id": "ocds-b5fd17-a0951bc7-2f28-4e0c-bc1b-fffbf3b04666-2024-10-09T14:37:56+01:00",
    "date": "2024-10-09T14:37:56+01:00",
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    "language": "en",
    "initiationType": "tender",
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        "id": "20241009143751-154962",
        "title": "RHUL-25006 Provision of a Service Excellence (Customer Service) Training Programme for University Managers and Staff",
        "description": "Royal Holloway, University of London is seeking to appoint a supplier for the development and delivery of a Service Excellence (Customer Service) Training Programme for University Managers and Staff for an initial term of three years which may be extended by a further one plus one year period(s). Please see ITT documentation for further details. PLEASE NOTE THAT: individual courses are scheduled on the basis of staff demand and budget availability, and the University does not guarantee any volume of business. Estimated value of services PS0 - PS150k",
        "datePublished": "2024-10-09T14:37:56+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "80511000",
            "description": "Staff training services"
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                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2024-10-31T11:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-01-15T00:00:00Z",
            "endDate": "2030-01-14T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/4914bce7-d2a8-4ebb-bd77-eebcc58e576f",
                "datePublished": "2024-10-09T14:37:56+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "description": "Please see ITT documents for details",
                "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=86557&B=RHUL"
            },
            {
                "id": "3",
                "description": "Company/User",
                "url": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/154962"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-277935",
            "name": "Royal Holloway and Bedford New College",
            "identifier": {
                "legalName": "Royal Holloway and Bedford New College"
            },
            "address": {
                "streetAddress": "Egham Hill",
                "locality": "Egham",
                "postalCode": "TW20 0EX",
                "countryName": "ENG"
            },
            "contactPoint": {
                "name": "Kim Cooper",
                "email": "procurement@rhul.ac.uk",
                "telephone": "+44 01784414181"
            },
            "details": {
                "url": "http://www.rhul.ac.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-277935",
        "name": "Royal Holloway and Bedford New College"
    }
}