{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-a29bbd20-89dc-4379-b57a-bec3ea392cfc-2018-05-24T09:21:43+01:00",
    "date": "2018-05-24T09:21:43+01:00",
    "ocid": "ocds-b5fd17-a29bbd20-89dc-4379-b57a-bec3ea392cfc",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_149518/675900",
        "title": "End-to-End Claims Handling Service",
        "description": "The Financial Services Compensation Scheme Limited (FSCS) is seeking a strategic delivery partner (Strategic Partner) to deliver an end-to-end claims handling service (the Service). The vision for the Service is to transform FSCS' outsourcing arrangements to ensure they are aligned with its new operational strategy - to enhance customer experience and value. FSCS want to create stronger relationships with fewer strategic partners to drive significant value. The Strategic Partner will be responsible for: - Service Management Services - Support Services - Deposit Services - Non Deposit Services FSCS may during the life of the contract require the Service Provider to provide the following Optional Services: - Insurance Provision Services; - Identification and Verification Tool; - Portfolio Management Tool - Physical Storage - Default Investigation Services - Thematic Issues Resolution The full description can be obtained from the OJEU contract award notice",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "66000000",
            "description": "Financial and insurance services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 68100000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2017-12-18T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2018-07-02T00:00:00+01:00",
            "endDate": "2023-04-01T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-41323",
            "name": "FSCS",
            "identifier": {
                "legalName": "FSCS"
            },
            "address": {
                "streetAddress": "10th Floor Beaufort House, 15 St Botolph Street",
                "locality": "London",
                "postalCode": "EC3A 7QU",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "Chris.Sutherland@fscs.org.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-86899",
            "name": "Capita Business Services Limited",
            "identifier": {
                "legalName": "Capita Business Services Limited"
            },
            "address": {
                "streetAddress": "71 Victoria Street, London, SW1H 0XA"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-41323",
        "name": "FSCS"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-a29bbd20-89dc-4379-b57a-bec3ea392cfc-1",
            "status": "active",
            "date": "2018-01-17T00:00:00Z",
            "datePublished": "2018-05-24T09:21:43+01:00",
            "value": {
                "amount": 68100000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-86899",
                    "name": "Capita Business Services Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2018-07-02T00:00:00+01:00",
                "endDate": "2023-04-01T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/7bbbc22c-118b-4a0a-aa5e-7e7739466d1e",
                    "datePublished": "2018-05-24T09:21:43+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "The link below is to the OJEU contract award notice",
                    "url": "http://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:221710-2018:TEXT:EN:HTML"
                }
            ]
        }
    ]
}