{
    "tag": [
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    "id": "ocds-b5fd17-aa315dd2-5674-4156-961a-56d1d167d2ed-2023-04-04T13:09:49+01:00",
    "date": "2023-04-04T13:09:49+01:00",
    "ocid": "ocds-b5fd17-aa315dd2-5674-4156-961a-56d1d167d2ed",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-1453100D0O000000rwimUAA",
        "title": "A&E High Intensity Usage Service for NHS Herefordshire & Worcestershire ICB",
        "description": "A contract has been awarded for a period of 2-years to The British Red Cross Society to provide a High Intensity Use Service (\"Supporting You\") on behalf on NHS Herefordshire & Worcestershire Integrated Care Board. The contract commenced on 28th March 2023 for a period of 2-years. The service will cover the county of Worcestershire and is a 2-year pilot, funded by Worcestershire Public Health, to provide personalised support to those accessing urgent and emergency services more frequently than expected. The service will: * Coach and support frequent users of urgent and emergency care services within the Worcestershire footprint, working in a de-medicalised, de-criminalised and person-centred way; * Understand and address the unmet needs of people who access care more than expected * Lower the stigma associated with high intensity use and create a positive culture * Effectively connect with, listen to and coordinate support for people that frequent use A&E/WMAS in Worcestershire * Provide a service driven by quality and demonstrate person-centred approach * Assist other providers to identify patterns and 'causal factors' which trigger relapse behaviours in former HIU to shape future commissioning of service and/or demand/capacity planning. * Establish connections with existing health and care services to find a new way forward for individuals, working in partnership with them * Provide an integrated approach to supporting people with HIU of urgent and emergency services working in parallel with health and care services. As a by-product of this person-centred work, there will also be a reduction in demand of urgent and emergency care services (including A&E, non-elective admissions, and calls to NHS 111 and 999). Following a review of the 2-year pilot, the commissioning authority will consider appropriate options, and may consider a procurement exercise for the continuation of the service.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85100000",
            "description": "Health services"
        },
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                "id": "85323000",
                "description": "Community health services"
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                "deliveryAddresses": [
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                        "postalCode": "WR3 7NS"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 245000,
            "currency": "GBP"
        },
        "procurementMethod": "direct",
        "procurementMethodDetails": "Single tender action (below threshold)",
        "tenderPeriod": {
            "endDate": "2023-03-27T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-03-28T00:00:00+01:00",
            "endDate": "2025-03-27T23:59:59Z"
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    "parties": [
        {
            "id": "GB-CFS-241526",
            "name": "Herefordshire & Worcestershire Integrated Care Board",
            "identifier": {
                "legalName": "Herefordshire & Worcestershire Integrated Care Board"
            },
            "address": {
                "streetAddress": "Kirkham House, John Comyn Drive, Perdiswell,",
                "locality": "Worcester",
                "postalCode": "WR3 7NS",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Lyle Lloyd, MCIPS, Senior Procurement Officer",
                "email": "lyle.lloyd@nhs.net"
            },
            "roles": [
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            ]
        },
        {
            "id": "GB-CFS-192500",
            "name": "British Red Cross",
            "identifier": {
                "legalName": "British Red Cross"
            },
            "address": {
                "streetAddress": "44 Moorfields, London EC2Y 9AL"
            },
            "roles": [
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            "status": "active",
            "date": "2023-03-28T00:00:00+01:00",
            "datePublished": "2023-04-04T13:09:49+01:00",
            "value": {
                "amount": 245000,
                "currency": "GBP"
            },
            "suppliers": [
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                    "id": "GB-CFS-192500",
                    "name": "British Red Cross"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-03-28T00:00:00+01:00",
                "endDate": "2025-03-27T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/a7fb975e-fc16-43c6-ad1d-fbe4eaf9b3f0",
                    "datePublished": "2023-04-04T13:09:49+01:00",
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                    "language": "en"
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