{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-ab120845-85ab-424c-b71e-23efb0e49a1c-2023-06-16T15:23:56+01:00",
    "date": "2023-06-16T15:23:56+01:00",
    "ocid": "ocds-b5fd17-ab120845-85ab-424c-b71e-23efb0e49a1c",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-335-248-165-SNBD-22",
        "title": "CLOSED - Telephony Contact Centre System Replacement - South Norfolk District Council & Broadland District Council",
        "description": "You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council (\"The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Service's (CCS) procurement framework RM3808 Lot 4. The contract will be awarded in accordance with the framework documentation. Additional information: Is a Recurrent Procurement Type? : No",
        "datePublished": "2023-06-13T16:13:43+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79511000",
            "description": "Telephone operator services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79512000",
                "description": "Call centre"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "NR7 0WF"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "NR7 0WF"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "NR7 0WF"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "NR7 0WF"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2023-06-30T11:59:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-08-02T01:00:00+01:00",
            "endDate": "2026-10-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/fc2ac4c7-1422-4c75-a318-5f37724e9d22",
                "datePublished": "2023-06-13T16:13:43+01:00",
                "format": "text/html",
                "language": "en",
                "dateModified": "2023-06-16T15:23:56+01:00"
            },
            {
                "id": "2",
                "description": "Additional information on how to apply for this contract",
                "url": "https://in-tendhost.co.uk/brecklandcouncil/aspx/"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-248590",
            "name": "Breckland District Council and South Holland District Council",
            "identifier": {
                "legalName": "Breckland District Council and South Holland District Council"
            },
            "address": {
                "streetAddress": "Peachman Way, Norwich",
                "locality": "Norfolk",
                "postalCode": "NR7 0WF",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Allison Parkinson-White",
                "email": "allison.parkinson-white@breckland.gov.uk",
                "telephone": "07979504776"
            },
            "details": {
                "url": "http://www.southnorfolkandbroadland.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-248590",
        "name": "Breckland District Council and South Holland District Council"
    }
}