{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-af6a6616-91af-434d-9d15-0dd6210f9f63-2023-01-13T10:30:03Z",
    "date": "2023-01-13T10:30:03Z",
    "ocid": "ocds-b5fd17-af6a6616-91af-434d-9d15-0dd6210f9f63",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP750214851",
        "title": "GB-Liverpool: Customer Helpdesk Software Services",
        "description": "Customer Helpdesk Software Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79342300",
            "description": "Customer services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 99850,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Not specified",
        "tenderPeriod": {
            "endDate": "2022-12-20T00:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2022-12-30T00:00:00Z",
            "endDate": "2025-12-29T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-120122",
            "name": "The ACC Liverpool Group Limited",
            "identifier": {
                "legalName": "The ACC Liverpool Group Limited"
            },
            "address": {
                "streetAddress": "Kings Dock, Liverpool Waterfront",
                "locality": "Liverpool",
                "postalCode": "L3 4FP",
                "countryName": "UK"
            },
            "contactPoint": {
                "name": "Susan Albanese",
                "email": "susan.albanese@accliverpool.com",
                "telephone": "01517037215"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-232525",
            "name": "Zendesk inc",
            "identifier": {
                "legalName": "Zendesk inc"
            },
            "address": {
                "streetAddress": "989 Market Street San Francisco CA 94103"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-120122",
        "name": "The ACC Liverpool Group Limited"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-af6a6616-91af-434d-9d15-0dd6210f9f63-1",
            "status": "active",
            "date": "2022-12-20T00:00:00Z",
            "datePublished": "2023-01-13T10:30:03Z",
            "value": {
                "amount": 99850,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-232525",
                    "name": "Zendesk inc"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-12-30T00:00:00Z",
                "endDate": "2025-12-29T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/860c85a0-a0ed-4ee6-9d83-638a6340a6b6",
                    "datePublished": "2023-01-13T10:30:03Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Please follow this link to view the notice.",
                    "url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=750214851"
                }
            ]
        }
    ]
}