{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-b1593a66-fb81-477c-af5f-3c35f4909697-2023-08-27T16:09:07+01:00",
    "date": "2023-08-27T16:09:07+01:00",
    "ocid": "ocds-b5fd17-b1593a66-fb81-477c-af5f-3c35f4909697",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-372-116-GUHG 0116",
        "title": "Provision of Alarm Receiving Centre and Telecare Alarm Call Monitoring service, and Out of Hours Repairs Call Handling service, and Anti-Social Behaviour Call Handling service.",
        "description": "Grand Union Housing Group (GUHG) wishes to appoint an experienced service provider to deliver an Alarm Response Call Monitoring service, an Out of Hours Repairs Call Handling service, and an Anti-Social Behaviour Call Handling service on a 24/7/365 basis. The services will cover properties owned and / or managed by GUHG, privately owned properties and properties owned by others. The Alarm Response Call Monitoring Service is for customers living in properties owned and / or managed by GUHG and in other privately owned properties. There is a customer base of circa 4,600 to be covered by this service, broken into two different business areas; (i) GUHG Life24 and (ii) Bedford Borough Council Telecare. The Out of Hours Repairs Call Handling and Anti-Social Behaviour Call Handling services are for customers living in properties owned and / or managed by GUHG. There are circa 12,500 properties to be covered by these services. The contract duration is for three years with the option to extend by up to a further two years via annual extensions. Any extension will be at the discretion of GUHG. The estimated contract value is circa PS130,000 to PS180,000 (excl. VAT) per annum. Additional information: Tender documents can be found at https://in-tendhost.co.uk/grandunionhousing. If not already registered, you will need to register on this website in order to be able to view and download the documents. Further information can be found on Contract Notice 2023/S 000-025211. Is a Recurrent Procurement Type? : Yes",
        "datePublished": "2023-08-27T15:53:51+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79711000",
            "description": "Alarm-monitoring services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "MK7 6BZ"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "MK7 6BZ"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "MK7 6BZ"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "MK7 6BZ"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "MK7 6BZ"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "MK7 6BZ"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2023-10-03T11:59:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-01-15T00:00:00Z",
            "endDate": "2027-01-14T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/917a2cc9-9038-4b6d-8b74-d72701c833a2",
                "datePublished": "2023-08-27T15:53:51+01:00",
                "format": "text/html",
                "language": "en",
                "dateModified": "2023-08-27T16:09:07+01:00"
            },
            {
                "id": "2",
                "description": "Additional information on how to apply for this contract",
                "url": "https://in-tendhost.co.uk/grandunionhousing/aspx/"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-181433",
            "name": "Grand Union Housing Group",
            "identifier": {
                "legalName": "Grand Union Housing Group"
            },
            "address": {
                "streetAddress": "Kents Hill, Milton Keynes",
                "locality": "Buckinghamshire",
                "postalCode": "MK7 6BZ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Ken Murray",
                "email": "ken.murray@guhg.co.uk",
                "telephone": "03330 152302"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-181433",
        "name": "Grand Union Housing Group"
    }
}