{
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    "id": "ocds-b5fd17-b43f4259-dcbe-4d40-8f4c-b3bd0e5fb43d-2020-01-03T09:34:54Z",
    "date": "2020-01-03T09:34:54Z",
    "ocid": "ocds-b5fd17-b43f4259-dcbe-4d40-8f4c-b3bd0e5fb43d",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "HOSCHA",
        "title": "Case History Analysis",
        "description": "The Housing Ombudsman is seeking to secure short term services from a Business Process Outsourcing supplier who is able to provide succinct and accurate documentary case history analysis on housing complaint cases brought to the Ombudsman by a tenant of a member landlord. The supplier would be required to produce a case history synopsis of individual housing complaints which then forms the basis for the Ombudsman to determine what ,if any redress, the Landlord needs to take with the tenant . This opportunity has arisen due a current backlog of cases within the Ombudsman's remit. In provisioning these services, we are seeking to work with suppliers who have previously provided complaint investigate services to Ombudsmen or the Regulatory Sector. Attachments are made available with this notice which provide greater detail on the requirement and how to apply.",
        "datePublished": "2019-11-04T14:23:37Z",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "75100000",
            "description": "Administration services"
        },
        "items": [
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                "deliveryAddresses": [
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                        "countryName": "British Oversea Territories"
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                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
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                    {
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                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
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                        "countryName": "United Kingdom"
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        ],
        "minValue": {
            "amount": 80000,
            "currency": "GBP"
        },
        "value": {
            "amount": 181000,
            "currency": "GBP"
        },
        "procurementMethod": "limited",
        "procurementMethodDetails": "Competitive quotation (below threshold)",
        "tenderPeriod": {
            "endDate": "2019-11-19T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2019-12-02T00:00:00Z",
            "endDate": "2020-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/4b44eb6e-b220-49a8-9987-730d411250eb",
                "datePublished": "2019-11-08T11:24:44Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "biddingDocuments",
                "description": "Request for proposal Case History Analysis Instructions for Bidders",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/e3e8e44e-fe56-47aa-bbe2-b2333eb1f164",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "3",
                "documentType": "biddingDocuments",
                "description": "Annex 1 Housing Ombudsman Scheme",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/3b22eeb7-d822-49c1-a65f-927252ee1963",
                "format": "application/pdf"
            },
            {
                "id": "4",
                "documentType": "biddingDocuments",
                "description": "Annex 2 Draft Contract Case History Analysis",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a1849e9a-4f92-4c32-a4fb-a3605563912f",
                "format": "application/msword"
            },
            {
                "id": "5",
                "documentType": "clarifications",
                "description": "Clarification questions & responses",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/5dee79db-7b28-4082-a7f4-307e2f071856",
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            }
        ]
    },
    "parties": [
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            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/9mPB4CHM",
            "name": "HOUSING OMBUDSMAN SERVICE",
            "identifier": {
                "legalName": "HOUSING OMBUDSMAN SERVICE",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/9mPB4CHM"
            },
            "address": {
                "streetAddress": "Exchange Tower Harbour Exchange South Quay",
                "locality": "LONDON",
                "postalCode": "E14 9GE",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Rosalind D'Cruz",
                "email": "RDcruz@housing-ombudsman.org.uk",
                "telephone": "0207 431 3458 ext 3458"
            },
            "details": {
                "url": "http://www.housing-ombudsman.org.uk"
            },
            "roles": [
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            ]
        },
        {
            "id": "GB-COH-01221157",
            "name": "CLANCHATTON BIRMINGHAM LIMITED",
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                "legalName": "CLANCHATTON BIRMINGHAM LIMITED",
                "scheme": "GB-COH",
                "id": "01221157"
            },
            "address": {
                "streetAddress": "Grosvenor House Redditch B61 7DL GB"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/9mPB4CHM",
        "name": "HOUSING OMBUDSMAN SERVICE"
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        {
            "id": "ocds-b5fd17-b43f4259-dcbe-4d40-8f4c-b3bd0e5fb43d-1",
            "status": "active",
            "date": "2019-11-21T00:00:00Z",
            "datePublished": "2020-01-03T09:34:54Z",
            "value": {
                "amount": 180000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-01221157",
                    "name": "CLANCHATTON BIRMINGHAM LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2019-12-02T00:00:00Z",
                "endDate": "2020-03-31T23:59:59+01:00"
            },
            "documents": [
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                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/06ace654-1391-4a15-915a-880857b4c24c",
                    "datePublished": "2020-01-03T09:34:54Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "description": "contract",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/ff23497d-fd2c-4c9f-8b7e-3ac434c1719a",
                    "format": "application/pdf"
                }
            ]
        }
    ]
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