{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-b7b27ab5-157b-4130-b4f1-d02895855fa3-2017-07-19T16:30:15+01:00",
    "date": "2017-07-19T16:30:15+01:00",
    "ocid": "ocds-b5fd17-b7b27ab5-157b-4130-b4f1-d02895855fa3",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "20170719163012-34952",
        "title": "ITSM SERVICE DESK REPLACEMENT TOOL",
        "description": "WMFS currently utilise 'Web Help Desk' to manage their ICT incident, problem, change and request fulfilment tickets. WMFS are planning to replace Web Help Desk with a new solution that is stable, reliable and easy to use, and which can provide better reporting and support an improved customer experience. WMFS requires a software solution that will deliver standard ITSM functionality - a 'Tier 2' ITSM solution to deliver core 'standard' ITSM functionality, ideally using a simple an intuitive collaborative approach - to replace the current tool - with optimal implementation time, tailoring and cost.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72253000",
            "description": "Helpdesk and support services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "72253100",
                "description": "Helpdesk services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "B7 4HW"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 83742,
            "currency": "GBP"
        },
        "value": {
            "amount": 113667,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Not applicable",
        "tenderPeriod": {
            "endDate": "2017-01-06T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2017-06-30T00:00:00+01:00",
            "endDate": "2020-06-29T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-8603",
            "name": "West Midlands Fire and Rescue Authority",
            "identifier": {
                "legalName": "West Midlands Fire and Rescue Authority"
            },
            "address": {
                "streetAddress": "99 Vauxhall Road, Nechells",
                "locality": "Birmingham",
                "postalCode": "B7 4HW",
                "countryName": "ENG"
            },
            "contactPoint": {
                "name": "Gerri Turner",
                "email": "gerri.turner@wmfs.net",
                "telephone": "+44 1213806174"
            },
            "details": {
                "url": "http://www.wmfs.net"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-62411",
            "name": "Ivanti",
            "identifier": {
                "legalName": "Ivanti"
            },
            "address": {
                "streetAddress": "3 Arlington Square , Downshire Way Bracknell , RG12 1WA"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-8603",
        "name": "West Midlands Fire and Rescue Authority"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-b7b27ab5-157b-4130-b4f1-d02895855fa3-1",
            "status": "active",
            "date": "2017-06-30T00:00:00+01:00",
            "datePublished": "2017-07-19T16:30:15+01:00",
            "value": {
                "amount": 113667,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-62411",
                    "name": "Ivanti"
                }
            ],
            "contractPeriod": {
                "startDate": "2017-06-30T00:00:00+01:00",
                "endDate": "2020-06-29T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/3fe5da6d-2d00-44cc-9996-62f514f44535",
                    "datePublished": "2017-07-19T16:30:15+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}