{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-bc21fee3-429d-4780-96f9-7df6a1e78440-2020-04-16T16:21:18+01:00",
    "date": "2020-04-16T16:21:18+01:00",
    "ocid": "ocds-b5fd17-bc21fee3-429d-4780-96f9-7df6a1e78440",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CR_190 - Project_195 - Sitel - UKEF Telemarketing",
        "title": "CR_190 - Project_195 - Sitel - UKEF Telemarketing",
        "description": "UKEF has a mandate to provide world-class export finance to help UK businesses succeed globally. Marketing and communications through our domestic campaign, Exporters' Edge, plays an important role in supporting this. Currently, campaign leads are generated through digital marketing - content syndication, programmatic, search and social marketing on UKEF's trade finance page on the 'Tell us about your business' form. Leads are then segmented into two cohorts: marketing qualified leads (MQL) and non-marketing qualified leads (N-MQL) by the UKEF Marketing and Communications team. UKEF is looking to procure a telemarketing function over a period of two years to follow-up non-marketing qualified leads generated from the domestic Exporters' Edge campaign. The telemarketing agency will support UKEF in the triaging of the domestic Exporters' Edge non-marketing qualified leads so the appropriate support to be provided to exporters can be determined. The contract is to be a 1+1+1 arrangement at PS50,000 per annum. The maximum contract opportunity for agencies will be PS150,000 should all extensions be enabled, and the contract spent up to the ceiling.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79342000",
            "description": "Marketing services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79512000",
                "description": "Call centre"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 150000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2020-02-18T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2020-03-13T00:00:00Z",
            "endDate": "2021-03-14T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/fkUb93zH",
            "name": "DEPARTMENT FOR INTERNATIONAL TRADE",
            "identifier": {
                "legalName": "DEPARTMENT FOR INTERNATIONAL TRADE",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/fkUb93zH"
            },
            "address": {
                "streetAddress": "Windsor House, 50 Victoria Street",
                "locality": "LONDON",
                "postalCode": "SW1H 0TL",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Mercedes Ekanem",
                "email": "mercedes.ekanem@trade.gov.uk",
                "telephone": "07741186925"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-03450786",
            "name": "SITEL UK LIMITED",
            "identifier": {
                "legalName": "SITEL UK LIMITED",
                "scheme": "GB-COH",
                "id": "03450786"
            },
            "address": {
                "streetAddress": "Timothys Bridge Road STRATFORD-UPON-AVON Warwickshire CV37 9HY GB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/fkUb93zH",
        "name": "DEPARTMENT FOR INTERNATIONAL TRADE"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-bc21fee3-429d-4780-96f9-7df6a1e78440-1",
            "status": "active",
            "date": "2020-03-13T00:00:00Z",
            "datePublished": "2020-04-16T16:21:18+01:00",
            "value": {
                "amount": 150000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-03450786",
                    "name": "SITEL UK LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2020-03-13T00:00:00Z",
                "endDate": "2021-03-14T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/2e26cb3a-4b79-46fe-bc02-084516574c72",
                    "datePublished": "2020-04-16T16:21:18+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "description": "UKEF Regional Telemarketing Services - Contract Signed",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/d403aa63-1fb7-4e42-afbf-2202f5afa2f4",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}