{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-bfffc1d0-683d-470d-9acd-370e71b90dd6-2017-03-13T09:15:03Z",
    "date": "2017-03-13T09:15:03Z",
    "ocid": "ocds-b5fd17-bfffc1d0-683d-470d-9acd-370e71b90dd6",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP243706764",
        "title": "Contact Centre Platform",
        "description": "The purpose of this Procurement is to procure a solution ideally based on a Commercial-off-the-Shelf (\"COTS\") product combined with configuration/customisation and implementation services to deliver a contact centre platform. Sovereign is seeking a Solution that will allow us to be more flexible in our contact channel offering and how we manage resident contact.",
        "datePublished": "2017-03-13T09:15:03Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "48333000",
            "description": "Contact management software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "tenderPeriod": {
            "endDate": "2017-04-10T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2017-09-01T00:00:00+01:00",
            "endDate": "2018-08-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/4aae4345-d381-4c3b-87f3-0c018a3b5c46",
                "datePublished": "2017-03-13T09:15:03Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Please follow this link to view the notice.",
                "url": "https://www.delta-esourcing.com/tenders/UK-UK-Newbury:-Contact-management-software-package./366QR72H9W"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-49685",
            "name": "Sovereign Housing Association Ltd",
            "identifier": {
                "legalName": "Sovereign Housing Association Ltd"
            },
            "address": {
                "streetAddress": "Woodlands, 90 Bartholomew Street",
                "locality": "Newbury",
                "postalCode": "RG14 5EE",
                "countryName": "UK"
            },
            "contactPoint": {
                "email": "procurement@sovereign.org.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-49685",
        "name": "Sovereign Housing Association Ltd"
    }
}