{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-c9da62a0-adc8-11e6-9901-0019b9f3037b-2016-11-18T20:17:27Z",
    "date": "2016-11-18T20:17:27Z",
    "ocid": "ocds-b5fd17-c9da62a0-adc8-11e6-9901-0019b9f3037b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "1705193157",
        "title": "Desktop Support of Library Public Network equipment",
        "description": "London Borough of Richmond is seeking a Service Desk to manage desktop support of Library Public Network devices. The Contractor is required to provide remote support to public devices across 12 sites, with onsite support at no additional cost when required. The Contractor may also be asked to provide a centralised helpdesk to provide a \"one-stop\" contact point for Library staff for Public Network devices. This would require them to log and monitor calls with third party suppliers, only closing them once the underlying issue is resolved. The Contractor may also be asked on occasion to provide additional services on a call-off basis.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72253000",
            "description": "Helpdesk and support services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "72253200",
                "description": "Systems support services"
            },
            {
                "scheme": "CPV",
                "id": "72315100",
                "description": "Data network support services"
            },
            {
                "scheme": "CPV",
                "id": "72610000",
                "description": "Computer support services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethodDetails": "Not specified",
        "tenderPeriod": {
            "endDate": "2015-08-03T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2015-09-01T00:00:00+01:00",
            "endDate": "2017-08-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-4154",
            "name": "London Borough of Richmond upon Thames",
            "identifier": {
                "legalName": "London Borough of Richmond upon Thames"
            },
            "address": {
                "streetAddress": "Civic Centre, 44 York St",
                "locality": "Twickenham",
                "postalCode": "TW1 3BZ",
                "countryName": "UK"
            },
            "contactPoint": {
                "name": "Sima Khatun",
                "email": "Sima.Khatun@richmond.gov.uk",
                "telephone": "020-8487-5198"
            },
            "details": {
                "url": "https://www.londontenders.org/procontract/supplier.nsf"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-10661",
            "name": "Online Support Computing",
            "identifier": {
                "legalName": "Online Support Computing"
            },
            "address": {
                "streetAddress": "Civic Centre, 44 York St, Twickenham, Middlesex, TW1 3BZ"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-4154",
        "name": "London Borough of Richmond upon Thames"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-c9da62a0-adc8-11e6-9901-0019b9f3037b-1",
            "status": "active",
            "date": "2015-09-16T00:00:00+01:00",
            "datePublished": "2015-09-16T15:39:03+01:00",
            "value": {
                "amount": 49200,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-10661",
                    "name": "Online Support Computing"
                }
            ],
            "contractPeriod": {
                "startDate": "2015-09-01T00:00:00+01:00",
                "endDate": "2017-08-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/ff07ec14-3551-49fe-ae40-ef5cca41522e",
                    "datePublished": "2015-09-16T15:39:03+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Provider contract link",
                    "url": "https://www.londontenders.org/procontract/supplier.nsf/frm_opportunity?OpenForm&contract_id=CONTRACT-9YLK-2GVGWT"
                }
            ]
        }
    ]
}