{
    "tag": [
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    "id": "ocds-b5fd17-dd50dfb2-7634-4754-8f1d-8a5969f76b64-2025-08-05T14:15:04+01:00",
    "date": "2025-08-05T14:15:04+01:00",
    "ocid": "ocds-b5fd17-dd50dfb2-7634-4754-8f1d-8a5969f76b64",
    "language": "en",
    "initiationType": "tender",
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        "id": "BIP970651983",
        "title": "GB-Witham: ECFRS00381 IT Service Management Software",
        "description": "IT software package. Purchase agreement for the IT Service Management software \"Fresh Service\". Contract award notice for the license of a \"SaaS\" Software as a Service hosted solution awarded via the Crown Commercial Service RM1557.14 G-Cloud 14 Lot 2 Cloud Software framework. The contract is for a period of 3 years with an option to extend for a further 1 year.",
        "status": "complete",
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            "id": "48517000",
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                    {
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                    }
                ]
            }
        ],
        "value": {
            "amount": 135972,
            "currency": "GBP"
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        "procurementMethodDetails": "Not specified",
        "tenderPeriod": {
            "endDate": "2025-05-30T00:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-06-16T00:00:00+01:00",
            "endDate": "2028-06-16T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
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    "parties": [
        {
            "id": "GB-CFS-229934",
            "name": "Essex Police, Fire & Crime Commissioner Fire & Rescue Authority",
            "identifier": {
                "legalName": "Essex Police, Fire & Crime Commissioner Fire & Rescue Authority"
            },
            "address": {
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                "locality": "Witham",
                "postalCode": "CM8 3HB",
                "countryName": "UK"
            },
            "contactPoint": {
                "name": "Procurement",
                "email": "contracts@essex-fire.gov.uk",
                "telephone": "01376576000"
            },
            "roles": [
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            ]
        },
        {
            "id": "GB-CFS-322808",
            "name": "Freshworks Inc",
            "identifier": {
                "legalName": "Freshworks Inc"
            },
            "address": {
                "streetAddress": "2950 South Delaware Street Suite 201 San Mateo 94403"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
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            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-229934",
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    },
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            "status": "active",
            "date": "2025-05-30T00:00:00+01:00",
            "datePublished": "2025-08-05T14:15:04+01:00",
            "value": {
                "amount": 135972,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-322808",
                    "name": "Freshworks Inc"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-06-16T00:00:00+01:00",
                "endDate": "2028-06-16T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/8faa1cef-7d82-44d7-8a4d-23fcf3380808",
                    "datePublished": "2025-08-05T14:15:04+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Please follow this link to view the notice.",
                    "url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=970651983"
                }
            ]
        }
    ]
}