{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-e6cb6b1e-b453-47e8-97aa-e151aca2dce7-2017-10-16T14:06:06+01:00",
    "date": "2017-10-16T14:06:06+01:00",
    "ocid": "ocds-b5fd17-e6cb6b1e-b453-47e8-97aa-e151aca2dce7",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP282361260",
        "title": "Call Centre Software Solution",
        "description": "This procurement is for the replacement of a Contact Centre solution. Whilst the Corporate Contact Centre within the Council will be the primary/main user it will also be used by smaller customer contact teams in other departments, including an internal IT service desk. The procurement is being conducted over 2 Lots. Lot 1 is for an on-premise solution and Lot 2 is for a hosted SaaS solution. Suppliers are able to bid for either lot or both lots.",
        "datePublished": "2017-10-16T14:06:06+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "48100000",
            "description": "Industry specific software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2017-11-17T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2018-02-01T00:00:00Z",
            "endDate": "2021-01-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "goods",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/8935bd10-6a4b-4d3b-ab0b-8df476f40192",
                "datePublished": "2017-10-16T14:06:06+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Please follow this link to view the notice.",
                "url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=282361260"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-69951",
            "name": "South Gloucestershire Council",
            "identifier": {
                "legalName": "South Gloucestershire Council"
            },
            "address": {
                "streetAddress": "Kingswood Civic Centre",
                "locality": "Bristol",
                "postalCode": "BS15 9TR",
                "countryName": "UK"
            },
            "contactPoint": {
                "email": "procurement@southglos.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-69951",
        "name": "South Gloucestershire Council"
    }
}