{
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    "initiationType": "tender",
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        "title": "Voice of Customer Videos",
        "description": "FSCS are looking to appoint a supplier who will assist us in embedding the new and improved customer experience, by bringing the Voice of the Customer deeper into the culture at FSCS as well as into the communications with our customers. The appointed supplier is expected to hold customer qualitative research sessions and subsequently create compelling videos that will engage both our People and our customers by bringing to life the customer journeys.",
        "datePublished": "2017-01-30T16:50:43Z",
        "status": "active",
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            "description": "Market research services"
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                "deliveryAddresses": [
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                        "postalCode": "EC3A 7QU"
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                        "region": "London",
                        "countryName": "United Kingdom"
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        "value": {
            "amount": 1,
            "currency": "GBP"
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        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2017-02-15T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2017-03-20T00:00:00Z",
            "endDate": "2020-03-19T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
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                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
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                "datePublished": "2017-01-30T16:50:43Z",
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    "parties": [
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            "name": "FSCS",
            "identifier": {
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                "streetAddress": "10th Floor Beaufort House",
                "locality": "15 St Botolph Street",
                "postalCode": "EC3A 7QU",
                "countryName": "England"
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            "contactPoint": {
                "name": "Michelle Magnusen",
                "email": "michelle.magnusen@fscs.org.uk"
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            "details": {
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}