{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-ec4c86c0-db40-4348-9f91-caf404c3f343-2018-01-26T17:45:03Z",
    "date": "2018-01-26T17:45:03Z",
    "ocid": "ocds-b5fd17-ec4c86c0-db40-4348-9f91-caf404c3f343",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "MT206972",
        "title": "External Independent Review of GMC Escalated Customer Complaints",
        "description": "The GMC is inviting quotes for an independent review and advice service. This service would have the responsibility of reviewing the effectiveness of our complaints handling in certain customer complaints which have been handled in accordance with our internal complaints policy and where the complainant remains dissatisfied with our responses. The complaints to be reviewed will be identified by the GMC with reference to certain set criteria. This will not be an automatic right for complainants.",
        "datePublished": "2018-01-26T17:45:03Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79313000",
            "description": "Performance review services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2018-02-16T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2018-04-01T00:00:00+01:00",
            "endDate": "2022-04-01T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/665a3efa-50ac-4c3c-bb07-eab0765352a4",
                "datePublished": "2018-01-26T17:45:03Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.",
                "url": "http://www.mytenders.org/search/show/search_view.aspx?ID=JAN150850"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-2233",
            "name": "General Medical Council (GMC)",
            "identifier": {
                "legalName": "General Medical Council (GMC)"
            },
            "address": {
                "streetAddress": "3 Hardman Street",
                "locality": "Manchester",
                "postalCode": "M3 3AW",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Gordon Duffus",
                "email": "gordon.duffus@gmc-uk.org",
                "telephone": "+44 1619236340"
            },
            "details": {
                "url": "http://www.gmc-uk.org"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-2233",
        "name": "General Medical Council (GMC)"
    }
}