{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f3e7940d-14f8-4f82-9b0d-42d9df239b5b-2018-12-17T14:59:02Z",
    "date": "2018-12-17T14:59:02Z",
    "ocid": "ocds-b5fd17-f3e7940d-14f8-4f82-9b0d-42d9df239b5b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP365173167",
        "title": "Customer Surveying Services",
        "description": "Hyde is looking to procure survey solution(s) that enable us to collect, view and analyse customer feedback. Areas of interest for to be surveyed include: *General perception (e.g. overall satisfaction, net promotor score) *Satisfaction with key services / customer touchpoints (e.g. feedback following a property repair / maintenance, complaint, new letting, anti-social behaviour case handling)",
        "datePublished": "2018-12-17T14:59:02Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79311000",
            "description": "Survey services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2019-01-18T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2019-04-01T00:00:00+01:00",
            "endDate": "2023-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/6728c1a7-218e-4f47-8d29-d58784e7becc",
                "datePublished": "2018-12-17T14:59:02Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Please follow this link to view the notice.",
                "url": "https://www.delta-esourcing.com/tenders/UK-UK-London:-Survey-services./NSAC785Q9U"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-83580",
            "name": "Hyde Housing Association",
            "identifier": {
                "legalName": "Hyde Housing Association"
            },
            "address": {
                "streetAddress": "30 Park Street, null",
                "locality": "London",
                "postalCode": "SE1 9EQ",
                "countryName": "UK"
            },
            "contactPoint": {
                "email": "procurementhelpdesk@hyde-housing.co.uk",
                "telephone": "+442032072574"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-83580",
        "name": "Hyde Housing Association"
    }
}